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Work Teams Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. Which is the definition of a mob?

Question 2 2. Which of the following is an advantage of conflict in a group?

Question 3 3. Howard is vice president of media relations. Keisha is a senior web developer in marketing. Both are part of a team of high-level employees from various departments that will determine how best to present the company's new line of products to the public. Although each team member has authority over company policy, there is no designated group leader. Why is this a cross-functional team?

Question 4 4. Which type of team is believed to improve coordination of interdependent activities between specialized subunits?

Question 5 5. Which of these terms is used to describe a sequence of planned activities aimed at improving teamwork to increase group cohesion and effectiveness?

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Question 6 6. Which type of team building is aimed at improving the specific teamwork skills which group members need to accomplish their goal and can be immediately applied in the workplace?

Question 7 7. How does a perceptual set of beliefs, values and attitudes influence the behavior of people?

Question 8 8. Which of these stages represent the time characterized with anxiety and uncertainty when the group is just starting to come together?

Question 9 9. What is the key benefit of self-directed teams?

Question 10 10. Which of the following describes the likely outcome of decisions shaped by groupthink?

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Question 11 11. What is a preventative measure that can be taken to reduce the chances of groupthink?

Question 12 12. Accounting, marketing, finance, and human resources are examples of which type of work team?

Question 13 13. Which of these stages describes a time where conflict and competition are at its greatest because group members feel confident and begin to address some of the more important issues surround the group?

Question 14 14. Which type of conflict are Marco and Peter experiencing in this scenario: Marco, who is a very sociable and open person, is working with Peter on a project for work. Marco quickly shares his ideas on what he thinks is the best course of action to take, but Peter is quite and provides very little input during the brainstorming session. If anything, he disagrees with Marco's ideas. Marco, being someone who is very sociable, might interpret Peter's lack of participation as Peter's displeasure with having to work with Marco. Now that Marco believes that Peter does not like him, Marco decides that he does not like Peter.

Question 15 15. Which is the definition of a group?

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Question 16 16. If your manager talks about storming and norming at a staff meeting, whose work has he been studying?

Question 17 17. Which type of team building is used to increase the understanding of who each group member is and how to better communicate with one another?

Question 18 18. Which of these answers describes the main difference between groups and teams?

Question 19 19. Thomas and Jane are working on a proposal for a new PR strategy for their company. Thomas believes that they should focus on TV ads, while Jane believes they should focus on the world of social media because most other forms of communication are outdated. Identify the kind of conflict in this situation and the reason behind it.

Question 20 20. Groups that experience groupthink disregard _____ in order to maintain harmony in the group.

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Question 21 21. Which of these is not considered a characteristic of cohesive groups?

Question 22 22. Which of the following actions can reduce the chance of groupthink?

Question 23 23. Why do companies hold team-building activities?

Question 24 24. Which category of employees is composed of a collection of two or more people who interact with one another with unified negative purpose?

Question 25 25. Activities of which of these categories of employees are typically aimed at changing, challenging, or sabotaging the traditional order of things within an organization?

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Question 26 26. In management if you hear a presentation about 'forming, storming, norming…' what are you learning about?

Question 27 27. What is the key benefit of cross-functional teams?

Question 28 28. What is groupthink?

Question 29 29. Which category of employees is composed of a collection of two or more people who interact with one another but have no unified purpose?

Question 30 30. Which type of team is designed to provide employees a sense of ownership by allowing them to operate without a manager, while still holding them accountable for their own performance?

Work Teams Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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