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Workplace Productivity & Motivation Chapter Exam

Exam Instructions:

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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Question 1 1. How should work be planned according to Fredrick Taylor's principles of scientific management?

Question 2 2. This type of motivation is based on tangible rewards, is external to the individual and is typically offered by a supervisor or manager.

Question 3 3. When used as a _, empowerment can provide an employee with a sense of pride and ownership over their work.

Question 4 4. Select the need(s) below that Abraham Maslow's hierarchy of needs theory include(s):

Question 5 5. Identify the three components of expectancy theory.

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Question 6 6. Which of Maslow's five needs can a manager fulfill by providing challenging work, inviting employees to participate in decision-making, and giving them flexibility and autonomy in their jobs?

Question 7 7. Which person developed expectancy theory?

Question 8 8. Rachel is applying to business school programs. She has been avoiding schools that do not require an entrance exam, because she thinks the program might not be rigorous enough if they accept too many people. At the same time, she is also avoiding the most elite schools in her area because she is worried those programs will be too challenging. Based on the acquired needs theory, what type of need is strongest for Rachel?

Question 9 9. Maslow believed that _ need(s) could be satisfied at any one time; whereas, Alderfer believed there are _ needs(s) that could develop and be satisfied at any one time.

Question 10 10. One of your employees feels like he is not being treated equally in comparison to other workers. He has not voiced that opinion but is constantly trying to make his work seem better in comparison to others. However, you feel that his work is not as good because he isn't trying hard enough. He just requested a transfer from marketing to PR. Which of the following is a usual behavior that this employee did NOT do when he felt that he was not being treated equally?

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Question 11 11. Classical Management focuses on

Question 12 12. Which component of Vroom's expectancy theory refers to the level of effort an employee is willing to exert in hopes that the increased effort will result in better performance.

Question 13 13. Which of the following is NOT one of Taylor's four principles of scientific management?

Question 14 14. Our drive or willingness to do something is called:

Question 15 15. Alternative work schedules are used to create job flexibility, which includes:

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Question 16 16. A raise in salary, bonus or paid time off are example of what type of rewards?

Question 17 17. Frederick Herzberg was a psychologist interested in the correlation between employee attitude and:

Question 18 18. As David McClelland studied the needs of various individuals, he was able to classify them as either being:

Question 19 19. How does employee empowerment workplace?

Question 20 20. Which of the following is not one of the four main principles of the Pygmalion Effect?

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Question 21 21. There are two general types of rewards that motivate people:

Question 22 22. What uses clear and challenging goals to advance employee motivation in the workplace?

Question 23 23. How does job enrichment differ from job enlargement?

Question 24 24. Which of the following is credited with the development of the Theory X and Theory Y?

Question 25 25. One week, shortly after her mother's death, Sarah arrives at work an hour late on two different occasions. Considering Sarah's personal circumstances, her manager decides to ignore the behavior in the hopes that it will disappear over time. Sarah's manager is using the _____ technique.

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Question 26 26. Which of these theories is based on the premise that one's needs are acquired over time as a result of their experiences and includes the needs of achievement, power, and affiliation?

Question 27 27. How did Herzberg develop the two-factor theory?

Question 28 28. This type of manager is considered to have a negative view of employees:

Question 29 29. Locke's goal setting theory states that goals should have all of the following elements, EXCEPT:

Question 30 30. Which shift is NOT an example of a compressed workweek?

Workplace Productivity & Motivation Chapter Exam Instructions

Choose your answers to the questions and click 'Next' to see the next set of questions. You can skip questions if you would like and come back to them later with the yellow "Go To First Skipped Question" button. When you have completed the practice exam, a green submit button will appear. Click it to see your results. Good luck!

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