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Diversity in Organizations Flashcards

Diversity in Organizations Flashcards
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One-size-fits-all management
This cannot be true of managing a diverse workforce. Instead, a manager has to adjust to the needs of each person involved.
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Generating commitment
A function of organizational culture that causes members of an organization to feel dedication to the group.
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Defining boundaries
This second function of organizational culture provides its members with a way to determine 'what makes us different' from other organizations.
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Sense of identity
This is the first function that organizational culture performs and provides its members with a way to 'define who we are.'
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How to manage a diverse workforce
Create an environment where all talent can thrive, understand language/communication barriers and value varying viewpoints from all backgrounds.
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Maintaining sensitivity and awareness
This is necessary for managing a diverse workforce where all employees are able to work well together. It involves being mindful that people represent different countries, ages and genders.
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Sexual harassment policy
An individual should review this first to stop sexual harassment in their workplace.
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Global mindset
Viewing any given business using a global perspective, regardless of how Americans view them.
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Ageism
Discrimination based on an individuals age. For example, a company influenced by Asian culture not wanting to hire younger individuals because they believe them to be 'unseasoned'.
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Human resources
This department within most businesses is being trained to understand diverse cultures and better deal with diversity issues.
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Realism in diversity training
An important aspect of diversity training programs that emphasizes using realistic scenarios and discussions so that everyone involved in the program is more engaged.
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Term used to describe advances that occur at more than one time and are frequent enough to alter how people feel about coming to work.
Pervasive
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Term used when advances are unwanted in the workplace.
Serious
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Sexual harassment
Unwanted sexual advances, obscene remarks or any other offensive sexually motivated material or communication. It doesn't only affect women nor is it always physical.
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28 cards in set

Flashcard Content Overview

As the world we live in becomes increasingly globalized, our workplaces have become more diverse. While there are several benefits to managing a diverse work force, in which both clients and staff represent a multitude of varying viewpoints, genders, cultures, races, and languages, steps need to be taken in order to ensure all individuals are treated fairly. We'll dive into the best practices for managing a diverse staff and explore the benefits of embracing diversity within a business.

Front
Back
Sexual harassment
Unwanted sexual advances, obscene remarks or any other offensive sexually motivated material or communication. It doesn't only affect women nor is it always physical.
Term used when advances are unwanted in the workplace.
Serious
Term used to describe advances that occur at more than one time and are frequent enough to alter how people feel about coming to work.
Pervasive
Realism in diversity training
An important aspect of diversity training programs that emphasizes using realistic scenarios and discussions so that everyone involved in the program is more engaged.
Human resources
This department within most businesses is being trained to understand diverse cultures and better deal with diversity issues.
Ageism
Discrimination based on an individuals age. For example, a company influenced by Asian culture not wanting to hire younger individuals because they believe them to be 'unseasoned'.
Global mindset
Viewing any given business using a global perspective, regardless of how Americans view them.
Sexual harassment policy
An individual should review this first to stop sexual harassment in their workplace.
Maintaining sensitivity and awareness
This is necessary for managing a diverse workforce where all employees are able to work well together. It involves being mindful that people represent different countries, ages and genders.
How to manage a diverse workforce
Create an environment where all talent can thrive, understand language/communication barriers and value varying viewpoints from all backgrounds.
Sense of identity
This is the first function that organizational culture performs and provides its members with a way to 'define who we are.'
Defining boundaries
This second function of organizational culture provides its members with a way to determine 'what makes us different' from other organizations.
Generating commitment
A function of organizational culture that causes members of an organization to feel dedication to the group.
One-size-fits-all management
This cannot be true of managing a diverse workforce. Instead, a manager has to adjust to the needs of each person involved.
Diversity
People of varying backgrounds, education, sex, creed and age all working in the same organization. This allows a company to look at things from varying viewpoints.
Civil Rights Act
Embraced equality. Contained legislation, entitled Title VII, that protected against employment discrimination on the basis of race, ethnic background, gender or religious practices.
Adverse impact
This is when members of a protected group are treated unfairly by an employer's personnel action.
Protected group
People are a part of this when they have been identified as a previous target for employment discrimination.
Equal pay compensation discrimination
This occurs when a manager doesn't offer two candidates the same pay even though they have the same experience and qualifications.
Racial discrimination
Discrimination towards another race. For example, a hiring manager not wanting to hire a specific race.
Incivility
A term for rude communication and behavior that is disrespectful.
Hostile work environment
This occurs when an individual must deal with any type of offensive advances or language that is unreasonable. Sexual harassment can lead to this.
Sexism
A type of discrimination where predetermined ideas and thoughts are projected upon a person based on their sexual orientation or gender.
Diversity training programs
The benefits of this include: people getting along better, an increase in trust of others, and people feeling more welcomed and respected.
Economic environment
This is the economy and the economic system present in a country.
International managers
These individuals need to focus on planning and having an outline of the steps needed to be successful. They also need to consider different laws and cultures.
Sexual orientation discrimination
This occurs when someone is treated wrongly just because of their sexual preference, whether it be homosexual, bisexual or heterosexual.
Sociocultural environment
This is the blending of social and cultural aspects in a country.

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