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Enterprise Business Systems Flashcards

Enterprise Business Systems Flashcards
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Enterprise Software
It supports running and managing an entire organization.
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Basic idea behind electronic data interchange (EDI)
The output from one system can be used directly as the input into another system without manual intervention.
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Value-Added Network
It provides data security, transaction services, message formatting, communication protocols, important support, and provides security and efficiency.
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IBM's Watson Computer
This artificial intelligence (AI) system includes people, hardware, software, and data used to help develop computer systems that have features of intelligent behavior.
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Knowledge Management System (KMS)
An organized collection of people, procedures, software, databases and devices to create, store, share and use the knowledge and experience of an organization. It also helps determine budgets.
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Supply Chain Management Activities
Sales forecasting, production scheduling, purchasing, sales ordering.
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Supply Chain Management (SCM)
The management of all interconnected businesses that provide finished products or services to customers.
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The main uses of customer relationship management systems (CRM)
Managing relationships with customers, differentiation from competitors, revenue enhancement, and growth.
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Challenges of Enterprise Resource Planning Systems (ERP)
Implementation costs, disruption of upgrades, long implementation time, difficulty managing change because of employees apprehension.
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Real-time processing
Transactions are processed right as they occur without any delay to accumulate transactions. An example is purchasing a concert ticket.
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Batch Processing System
Transactions may be processed in a batch or separately. A company may use a payroll system to process employee time cards every two weeks to analyze earnings and create paychecks for employees.
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Transaction Processing System (TPS)
A system that captures and processes detailed information to help update data on the major operations of a company.
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24 cards in set

Flashcard Content Overview

These flashcards cover the different types of enterprise business systems companies can utilize, including the software that is used to help a business operate more efficiently. These cards will cover topics like supply chain management, customer relationship management, knowledge management systems, and value-added networks. Study these flashcards to gain a better understanding of the importance of utilizing enterprise business systems.

Front
Back
Transaction Processing System (TPS)
A system that captures and processes detailed information to help update data on the major operations of a company.
Batch Processing System
Transactions may be processed in a batch or separately. A company may use a payroll system to process employee time cards every two weeks to analyze earnings and create paychecks for employees.
Real-time processing
Transactions are processed right as they occur without any delay to accumulate transactions. An example is purchasing a concert ticket.
Challenges of Enterprise Resource Planning Systems (ERP)
Implementation costs, disruption of upgrades, long implementation time, difficulty managing change because of employees apprehension.
The main uses of customer relationship management systems (CRM)
Managing relationships with customers, differentiation from competitors, revenue enhancement, and growth.
Supply Chain Management (SCM)
The management of all interconnected businesses that provide finished products or services to customers.
Supply Chain Management Activities
Sales forecasting, production scheduling, purchasing, sales ordering.
Knowledge Management System (KMS)
An organized collection of people, procedures, software, databases and devices to create, store, share and use the knowledge and experience of an organization. It also helps determine budgets.
IBM's Watson Computer
This artificial intelligence (AI) system includes people, hardware, software, and data used to help develop computer systems that have features of intelligent behavior.
Value-Added Network
It provides data security, transaction services, message formatting, communication protocols, important support, and provides security and efficiency.
Basic idea behind electronic data interchange (EDI)
The output from one system can be used directly as the input into another system without manual intervention.
Enterprise Software
It supports running and managing an entire organization.
Customer Relationship Management (CRM) Software
It handles a company's customer information, such as contact information, purchasing history, and individual preferences.
The main goals of customer relationship management (CRM)
CRM attracts new customers, retains current customers, and entices past customers to return to the organization as well as reduces marketing costs and lowers cost of customer service.
Sales Forcasting
Develops an estimate of customer demand which helps provide information to set overall production targets.
Materials Requirement Planning
It determines the amount and timing for placing orders for raw materials and parts with suppliers.
Virtual Private Network (VPN)
A VPN is a network in which some parts of the network use the Internet, but data is encrypted before it is sent over the Internet to register that it is a private network.
Enterprise resource planning (ERP) Systems
This is a set of integrated programs that are used to manage essential operations for the whole company.
Enterprise Resource Planning (ERP) Software
IBM, SAP, Oracle, Infor and Microsoft all give an organization a complete solution, which includes software, customization, implementation, training and support because of its specialization.
Accounting Processing System
This type of system tracks the flow of data associated with all the cash flows in a business.
Transaction Processing System
This system performs a standard set of data-processing activities. It collects, captures, and gathers all the data necessary to process transactions.
Purchasing Processing System
This type of system includes functions such as inventory control, purchase order processing, receiving and accounts payable.
Order Processing System
This type of system is used when a customer order is received. An individual must check the inventory, find the items in the warehouse, fill the order, create an invoice and ship the order.
Two Options for Customer and Vendor Implementation of Electronic Data Interchange (EDI)
One, create a direct link between the computer systems of the customer and the vendor. Or two, use a third-party clearing house to convert the data and conduct related services.

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