Flashcards - Business Analysis Tools & Techniques

Flashcards - Business Analysis Tools & Techniques
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5 Whys analysis
5 Whys is an iterative interrogative technique used to explore the cause-and-effect relationships underlying a particular problem
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decision alternatives
In psychology, decision-making is regarded as the cognitive process resulting in the selection of a belief or a course of action among several alternative possibilities
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decision alternatives
In psychology, decision-making is regarded as the cognitive process resulting in the selection of a belief or a course of action among several alternative possibilities
5 Whys analysis
5 Whys is an iterative interrogative technique used to explore the cause-and-effect relationships underlying a particular problem
root cause
A root cause is an initiating cause of either a condition or a causal chain that leads to an outcome or effect of interest
swim lane diagram
A swim lane is a visual element used in process flow diagrams, or flowcharts, that visually distinguishes job sharing and responsibilities for sub-processes of a business process

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