Flashcards - PHRi Certification: Employee Training & Development

Flashcards - PHRi Certification: Employee Training & Development
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critical incident
The Critical Incident Technique is a set of procedures used for collecting direct observations of human behavior that have critical significance and meet methodically defined criteria
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critical incident
The Critical Incident Technique is a set of procedures used for collecting direct observations of human behavior that have critical significance and meet methodically defined criteria
needs based analysis
Needs analysis is the formal process that sits alongside Requirements analysis and focuses on the human elements of the requirements

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