Overview of Interpersonal Communication Flashcards

Overview of Interpersonal Communication Flashcards
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Principles of Communication: Ambiguity

This principle tells us that communication is vague and may be difficult to understand because words have more than one meaning and can be easily misunderstood.

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Interpersonal Communication

A process that happens when at least two people share information. It is rational because it is intended to be understood. It is constant, but also allows some degree of personal choice.

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Nonverbal Communication

This kind of communication is delivered without speech. It can involve body language and expressions.

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Verbal Communication

You utilize this kind of communication when you speak out loud using words.

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Impersonal Communication

This specific type of communication takes place when you think of the person you're talking to as an object instead of as an individual.

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Conversational Involvement

This skill is used by individuals who take part actively in conversations, instead of keeping their opinions to themselves.

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Conversation Management

You use this skill to adjust a conversation's direction. It involves knowing when to listen and when an interruption is necessary.

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Conversational Traits: Appropriateness

This trait reflects an individual's ability to meet the expectations of the people they are communicating with.

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Conversational Traits: Effectiveness

We use this term when talking about someone's skill with completing what they set out to accomplish in a conversation.

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Conversational Traits: Adaptability

The skill used to adjust goals and actions to fit new situations. This ability is commonly found in communicators who display high levels of competence.

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Symmetrical Communication

The type of communication we see if people use the same communication style. It is usually direct, easily understood and straightforward.

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Complementary Communication

This occurs between individuals with communication styles that oppose one another. This style of communication requires more work than other types.

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Unofficial Communication Channel

This kind of communication channel is used by social gatherings of employees. It may also be called the grapevine and does not always share factual information.

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Informal Communication Channel

This channel is not part of the set chain of command. It could include quality circles and, while it is relaxed, it still deals with information that's important to the organization.

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Formal Communication Channel

The communication channel that follows the organization's chain of command. It is very structured and may include employee manuals or newsletters.

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30 cards in set

Flashcard Content Overview

You'll be able to go over the encoding, decoding and feedback loop stages of the communication process with this set of flashcards. You can consider the contexts that affect communication. Formal, informal and unofficial channels of communication are covered by this set. These cards also address different types of noise, including:

  • Physical
  • Psychological
  • Semantic
  • Physiological

You can go over the principles of communication as well as verbal and nonverbal communication. Additionally, you'll be able to focus on symmetrical and complementary types of conversation.

Front
Back
Formal Communication Channel

The communication channel that follows the organization's chain of command. It is very structured and may include employee manuals or newsletters.

Informal Communication Channel

This channel is not part of the set chain of command. It could include quality circles and, while it is relaxed, it still deals with information that's important to the organization.

Unofficial Communication Channel

This kind of communication channel is used by social gatherings of employees. It may also be called the grapevine and does not always share factual information.

Complementary Communication

This occurs between individuals with communication styles that oppose one another. This style of communication requires more work than other types.

Symmetrical Communication

The type of communication we see if people use the same communication style. It is usually direct, easily understood and straightforward.

Conversational Traits: Adaptability

The skill used to adjust goals and actions to fit new situations. This ability is commonly found in communicators who display high levels of competence.

Conversational Traits: Effectiveness

We use this term when talking about someone's skill with completing what they set out to accomplish in a conversation.

Conversational Traits: Appropriateness

This trait reflects an individual's ability to meet the expectations of the people they are communicating with.

Conversation Management

You use this skill to adjust a conversation's direction. It involves knowing when to listen and when an interruption is necessary.

Conversational Involvement

This skill is used by individuals who take part actively in conversations, instead of keeping their opinions to themselves.

Impersonal Communication

This specific type of communication takes place when you think of the person you're talking to as an object instead of as an individual.

Verbal Communication

You utilize this kind of communication when you speak out loud using words.

Nonverbal Communication

This kind of communication is delivered without speech. It can involve body language and expressions.

Interpersonal Communication

A process that happens when at least two people share information. It is rational because it is intended to be understood. It is constant, but also allows some degree of personal choice.

Principles of Communication: Ambiguity

This principle tells us that communication is vague and may be difficult to understand because words have more than one meaning and can be easily misunderstood.

Principles of Communication: Irreversibility

The principle that states that once you communicate something, you can't un-communicate it. It will stay said no matter what.

Principles of Communication: Unrepeatability

We understand this principle of communication to mean that we can go back to the exact situation to repeat a piece of communication.

Content Meaning

This reflects the literal explanation behind some communicated statement.

Relationship Meaning

This provides you with information about the individuals who are taking part in the communication.

Semantic Noise

This noise reflects issues with grasping the language or words used in a message. We mostly see this in situations where people who speak different languages try to communicate.

Psychological Noise

The thoughts we are entertaining during a conversation that can distract us. This can also refer to stereotypical views or personal opinions that we may have.

Physical Noise

We use this term when talking about actual sounds that make it harder for us to hear communication.

Physiological Noise

This kind of noise is related to concerns of our physical body, such as hunger, that make it hard for us to focus on communication.

Communication Process: Encoding

During this part of the communication process, the sender will form a message from an idea.

Communication Process: Decoding

You complete this part of the communication process by hearing a message and then determining what it means.

Communication Process: Feedback Loop

This aspect of the communication process includes messages that are sent back and forth to ensure that information is properly received and understood.

Communication Context: Temporal

This context for communication is shaped by what past instances of communication have taught people to expect. If you do not meet this expectation, you can violate this context.

Communication Context: Physical

The context that is related to the actual location where communication will take place.

Communication Context: Social-Psychological

This deals with how we communicate or show emotional states based on our relationship with the people we are around.

Communication Context: Cultural

This context for communication is dictated by the norms and rules that guide our actions in society.

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