Psychology of Groups, Teamwork & Teams Flashcards

Psychology of Groups, Teamwork & Teams Flashcards
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Team Effectiveness: Structural Measurements

These determine if the team shares a vision and has clear goals. They also assess whether roles are defined and if effective leadership is present.

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Consensus

We see this in teams that consider the opinions of every member when making final decisions.

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Group Weaknesses: Groupthink

This occurs when members of a group are too willing to conform because they don't want to disagree with others or create discourse.

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Self-Managed Team

These teams work independently and don't require much management. They usually have low levels of conflict, since they are created by employees who want to work together.

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Task-Centered Conflict

We see this kind of conflict in the business world when employees disagree about the work they are trying to perform.

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People / Relationship Conflict

The type of conflict that occurs when employees have personal disagreements. If you get mad at someone for the kind of perfume they wear, it could be an example of this.

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Perceptual Set of Beliefs

Each employee in a business holds one of these, which informs how they view the world. If these fail to align with those held by other employees, it can result in conflict.

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Functional / Departmental Team

These teams are comprised of people who share the same department. They usually focus on improving their own department only.

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Cross-Functional Team

This kind of team is made up of employees who don't work in the same department. They all work together to reach a specific goal.

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Team Charter

You can look at this document to find information about the ground rules that guide a team as well as the team's direction.

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Teams: Impact of Technology

The tools associated with this have facilitated increased amounts of communication between team members, even those who are separated by geographic distance.

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Team Diversity: Advantages

Teams with this have more varied inputs, leading to greater overall effectiveness.

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Setting Up Effective Teams: Steps

1: Develop clear goals

2: Find a common purpose with meaning

3: Embrace diversity

4: Support communication

5: Build trust

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Collaborative Team

A group of employees working together towards shared goals. You should provide job descriptions specific to the group to develop this kind of team.

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Key Performance Indicator (KPI)

Businesses use these to measure the performance of teams. They must match up with a business's overall strategy.

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Quantitative Key Performance Indicators (KPIs)

These indicators deal with numbers and hard data. If you determine how many widgets an employee can make, you are looking at this.

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33 cards in set

Flashcard Content Overview

These flashcards can help you go over different kinds of teams, including:

  • Functional / departmental
  • Cross-functional
  • Self-managed
  • Collaborative

You can review the stages of team development. The strengths and weaknesses of groups are also covered by this set. You'll find cards that address factors that influence group behaviors and some common conflicts that can occur in groups. The differences between groups and teams are also considered by these flashcards.

Front
Back
Quantitative Key Performance Indicators (KPIs)

These indicators deal with numbers and hard data. If you determine how many widgets an employee can make, you are looking at this.

Key Performance Indicator (KPI)

Businesses use these to measure the performance of teams. They must match up with a business's overall strategy.

Collaborative Team

A group of employees working together towards shared goals. You should provide job descriptions specific to the group to develop this kind of team.

Setting Up Effective Teams: Steps

1: Develop clear goals

2: Find a common purpose with meaning

3: Embrace diversity

4: Support communication

5: Build trust

Team Diversity: Advantages

Teams with this have more varied inputs, leading to greater overall effectiveness.

Teams: Impact of Technology

The tools associated with this have facilitated increased amounts of communication between team members, even those who are separated by geographic distance.

Team Charter

You can look at this document to find information about the ground rules that guide a team as well as the team's direction.

Cross-Functional Team

This kind of team is made up of employees who don't work in the same department. They all work together to reach a specific goal.

Functional / Departmental Team

These teams are comprised of people who share the same department. They usually focus on improving their own department only.

Perceptual Set of Beliefs

Each employee in a business holds one of these, which informs how they view the world. If these fail to align with those held by other employees, it can result in conflict.

People / Relationship Conflict

The type of conflict that occurs when employees have personal disagreements. If you get mad at someone for the kind of perfume they wear, it could be an example of this.

Task-Centered Conflict

We see this kind of conflict in the business world when employees disagree about the work they are trying to perform.

Self-Managed Team

These teams work independently and don't require much management. They usually have low levels of conflict, since they are created by employees who want to work together.

Group Weaknesses: Groupthink

This occurs when members of a group are too willing to conform because they don't want to disagree with others or create discourse.

Consensus

We see this in teams that consider the opinions of every member when making final decisions.

Team Effectiveness: Structural Measurements

These determine if the team shares a vision and has clear goals. They also assess whether roles are defined and if effective leadership is present.

Tuckman's Stages of Group Development: Norming

Groups at this stage of development become cohesive. Roles are usually established in this stage.

Tuckman's Stages of Group Development: Forming

This is the first stage in group development. Members of the group work on getting to know one another during this stage.

Tuckman's Stages of Group Development: Storming

You reach this stage of group development when you focus on setting up goals and planning your agenda. Groups may bicker at this stage.

Tuckman's Stages of Group Development: Performing

The group's goals and objectives are completed during this stage of the group development process.

Team Environment

Teams operate in this. It has three elements: team culture, team goals and team composition.

Effective Teams: Criteria

These teams have a clear purpose and compelling goal. Team members have all necessary skills and access to both necessary resources and advice from others.

Social Facilitation

This is the tendency of people to work harder when they are faced with competition.

Social Loafing

A process that sometimes occurs in groups. This causes drops in individual productivity, as group members feel they are not accountable for what happens.

Group Behavior Influences: Social Interaction

This is related to how much time group members spend together when they aren't working. More time spent generally creates better groups. We may see this when friends group together.

Group Behavior Influences: Interdependence

We look at this to see how much members of a group have to depend on one another. If every member is necessary for a project to be finished, there is a high level of this.

Tuckman's Stages of Group Development: Adjourning

This is the final stage of group development. At this stage, the task is completed and the group breaks apart. This is supposed to provide members with closure.

Group Strengths: Synergy

Groups accomplish this when all members work together to come up with a lot of ideas, usually leading to a strong solution to a problem.

Group Strengths: Information Sharing

This process occurs when the members of a group each bring unique facts to table that can be combined with what other group members know.

Group Weaknesses: Polarization

We see this occurring in groups that end up coming up with decisions that are extreme compared to what the individual members would otherwise choose to do.

Group

This refers to people who work together for some cause or purpose.

Team

Accomplished people form these to achieve a common goal. The level of commitment from members differentiates this from a group.

Work Team

This is made up of people with focus on achieving a common goal for a business. The leader of this provides facilitation.

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