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Training & Performance Appraisal Flashcards

Training & Performance Appraisal Flashcards
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Career Plateau
This is when an employee is at a point in a career where moving up is not likely.
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Maintenance
This career stage happens when an employee maintains productivity while evaluating career goals.
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Career Path
This is when an employee continues to move along a series of job experiences during a career.
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Career Stage Model
This includes establishment, advancement, maintenance, and withdrawal as career stages.
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Career Management and Development Systems
A company can be said to have these systems in place if they offer programs, counseling, and planning workshops to employees.
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Diversity or Sensitivity Training
This type of training helps companies deal with cultural integration and potential harassment claims.
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Problem-solving Trainings
This training helps improve the ability of employees to problem solve together to come up with creative solutions.
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Technology Training
This type of training helps employees perform at higher standards, improve confidence, multi-task, and improve skills.
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Interpersonal Skills Training
This type of training is for employees on how to improve relationships, communication, and conflict resolution.
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Basic Literacy Training
This training occurs when a business trains for reading, writing, and problem-solving skills.
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Assessing Training Needs
This happens when an organization looks at current performance in an organization to assess what is currently being done compared to what needs to be done.
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Contrast Error
This happens when a rater is biased up or down based on reviewing the performance of another employee just prior to the rating.
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Recency Effect
This occurs when a rater is biased by recent events instead of looking at earlier events in the performance period.
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Similar-to-me Error
This happens when a rater gives a more positive score to someone that has something in common with the rater.
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Strictness Error
This occurs when a rater tends to give employees all poor scores.
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Leniency Error
This happens when a rater tends to give employees all excellent scores.
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Central Tendency Error
This occurs when a rater tends to give average scores instead of rating employees high or low.
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Flashcard Content Overview

This flashcard set reviews the concept of training and performance appraisals. The review covers how to assess training needs in an organization and the various types of employee training programs available. Examples include basic literacy training, interpersonal skills training, and problem-solving training. Performance appraisals are also detailed, and you'll look at the benefits and challenges of appraisal methods. Challenges are addressed with the types of errors that can be made by reviewers, including the examples of central tendency, strictness, and similar-to-me errors. The flashcards also cover the concepts of career stages and career management.

Front
Back
Central Tendency Error
This occurs when a rater tends to give average scores instead of rating employees high or low.
Leniency Error
This happens when a rater tends to give employees all excellent scores.
Strictness Error
This occurs when a rater tends to give employees all poor scores.
Similar-to-me Error
This happens when a rater gives a more positive score to someone that has something in common with the rater.
Recency Effect
This occurs when a rater is biased by recent events instead of looking at earlier events in the performance period.
Contrast Error
This happens when a rater is biased up or down based on reviewing the performance of another employee just prior to the rating.
Assessing Training Needs
This happens when an organization looks at current performance in an organization to assess what is currently being done compared to what needs to be done.
Basic Literacy Training
This training occurs when a business trains for reading, writing, and problem-solving skills.
Interpersonal Skills Training
This type of training is for employees on how to improve relationships, communication, and conflict resolution.
Technology Training
This type of training helps employees perform at higher standards, improve confidence, multi-task, and improve skills.
Problem-solving Trainings
This training helps improve the ability of employees to problem solve together to come up with creative solutions.
Diversity or Sensitivity Training
This type of training helps companies deal with cultural integration and potential harassment claims.
Career Management and Development Systems
A company can be said to have these systems in place if they offer programs, counseling, and planning workshops to employees.
Career Stage Model
This includes establishment, advancement, maintenance, and withdrawal as career stages.
Career Path
This is when an employee continues to move along a series of job experiences during a career.
Maintenance
This career stage happens when an employee maintains productivity while evaluating career goals.
Career Plateau
This is when an employee is at a point in a career where moving up is not likely.
Withdrawal
This is the final stage of a career path.
Phased Retirement
This happens when an employee reduces the number of hours worked until full retirement comes.
Performance Appraisal
This is a formal process where individual employees and teams have their performance reviewed and assessed.
Performance Management
This happens when management focuses on developing and implementing ways to help improve an employee and organizational productivity and effectiveness.
Critical Incident Method
This is being used when a rater takes samples of good and bad performance and compares them to performance objectives.
Graphic Rating Scale
Raters use this when employee performance is compared to a list of characteristics, traits, and skills that the company finds valuable.
Behaviorally Anchored Rating Scale (BARS)
This appraisal method is a combination of the critical incident method and graphic rating scale.
Narrative
This is when a rater writes an essay about the performance of an employee.
Forced Choice Technique
This is when a rater has to choose from a list of positive or negative behaviors or traits.
Forced Distributions
This occurs when a rater has to assign a percentage or number with performance categories.
Top-Down Appraisal
This is completed when a direct supervisor compares an employee's performance to a pre-set goals.
Management By Objectives (MBO)
This happens when management evaluates an employee on goals they set together.
Self-Assessment
This happens when an employee evaluates his/her own performance.
360 Degree Feedback
This type of performance appraisal is completed by people inside and outside of the company.
Being Underpaid
This comes about when an employee feels he is not paid what he is worth.
Limited Career Growth
This happens when an employee doesn't have the chance to advance a career.
Lack of Interest
This type of dissatisfaction occurs when you are not interested in in your job.
Poor Management
This type of dissatisfaction happens when leadership is missing.

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