Types of Communication List & Flashcards

Types of Communication List & Flashcards
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An advantage of written communication that ensures a quick and cost efficient method
Immediacy and economical feasibility
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Memos, letters, emails and text messages are forms of this type of communication
Written communication
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Written communication
A form of communication conveyed through a printed or written source
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Body language
Tilting your head to the side, slouching in your seat and avoiding eye contact are forms of this type of nonverbal communication
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Facial expressions
A form of nonverbal communication used to describe various emotions such as anger, sadness and joy
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Gestures
A form of nonverbal communication characterized by body movements that symbolize a thought or feeling
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Nonverbal communication
A form of communication characterized by identifying the thoughts and feelings of others through their behavior or body language
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Self-disclose
To intentionally reveal information
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Interpersonal communication
A form of communication characterized by verbal and non-verbal dialogue between two or more people
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The four types of communication
Interpersonal, Non-Verbal, Written & Oral
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20 cards in set

Flashcard Content Overview

This flashcard set features definition-based cards that explore the four types of communication including interpersonal (taking time to get to know one another), non-verbal (body language, gestures), written (emails and letters) & oral (speaking, talking to a group of people). Cards include examples of each type of communication and advantages and disadvantages to each.

Front
Back
The four types of communication
Interpersonal, Non-Verbal, Written & Oral
Interpersonal communication
A form of communication characterized by verbal and non-verbal dialogue between two or more people
Self-disclose
To intentionally reveal information
Nonverbal communication
A form of communication characterized by identifying the thoughts and feelings of others through their behavior or body language
Gestures
A form of nonverbal communication characterized by body movements that symbolize a thought or feeling
Facial expressions
A form of nonverbal communication used to describe various emotions such as anger, sadness and joy
Body language
Tilting your head to the side, slouching in your seat and avoiding eye contact are forms of this type of nonverbal communication
Written communication
A form of communication conveyed through a printed or written source
Memos, letters, emails and text messages are forms of this type of communication
Written communication
An advantage of written communication that ensures a quick and cost efficient method
Immediacy and economical feasibility
An advantage of written communication that allows room for error and the opportunity to correct spelling, grammar or contextual matters
Efficiency and accuracy
An advantage of written communication that allows both the sender and the receiver to communicate when one or both of them are available
Flexibility
An advantage of written communication that ensures access to written records.
Official record
A disadvantage of written communication
Communication that was sent or received cannot always be proven
Talking on the phone, speaking to someone face to face and engaging in a group dialogue are forms of this type of interpersonal communication
Oral communication
An advantage of oral communication
The ability to accurately convey a message or confirm if the message is understood
A disadvantage of oral communication
The message can be misinterpreted from person to person
A disadvantage of nonverbal communication
A person's nonverbal cues such as their body language can be inconsistent with what they say when they speak.
A disadvantage to written communication
To communicate effectively, a person must be a good writer.
Managers who engage in interpersonal communication can remove ___ to build close relationships and encourage vulnerability with others.
Barriers

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