Action Plans for Accelerating Business Agility

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  • 0:00 Action Plan
  • 1:11 Developing an Action Plan
  • 3:35 Example
  • 5:08 Lesson Summary
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Lesson Transcript
Instructor: Joseph Madison

Joseph received his Doctorate from UMUC in Management. He retired from the Army after 23 years of service, working in intelligence, behavioral health, and entertainment.

This lesson will define action plan and explain how to develop an action plan for accelerating business agility by designing it for organizations that are undergoing or implementing an agility transformation..

Action Plan

Action plans are strategies that guide how you and your business implement specific changes, such as adapting agility principles. You can use action plans to ensure that all your projects, small or large, are successful.

Action plans usually consist of a list of objectives you must address in order to successfully meet your goals. They include:

  • The change you want to implement.
  • The department or individuals that will be implementing the change.
  • The timeline you want to meet for implementation.
  • The needs you must address in order to carry out your plan.
  • Communication, including how, when, and to whom.
  • Any obstacles or resistance currently being experienced.

These are six of the most important aspects of any action plan. However, you must also remember your business' tenets, needs, and standards in order to integrate them into these pieces of your action plan. For example, if a tech company that sells exclusively to schools and not individuals forgets to integrate this into their action plan, they may skew timelines because their client's requirements are so much larger than an individual's needs would be.

Developing an Action Plan

Now that you see what you need to include in your action plan, we can delve into the nuts and bolts of making this action plan specific to agility transformations. Once your business has started to use the agility principles, it's important to keep the changes going. This type of transformation is best if it addresses all departments and processes in order to assure that everything runs smoothly.

To write an effective action plan, it's vital to include the change agents that will be helping you execute this transformation. Seeing them written down will give you a more thorough idea of the issues that may arise, or obstacles you already have that are stalling the change to agility thinking.

An action plan meant for accelerating business agility may look like this, based on the aforementioned framework:

Accelerate Agility

You will want to assess the success of your business' current agility practices, and then determine where they need tweaked or completely changed.

Individuals Involved

You'll want to determine which individuals are going to be consistently involved with this change. For example, you'll probably need human resources, training, and change agents. Keep in mind that as the transformation to agility progresses, you may need to add more people to facilitate the change or lessen the load.


If the agility transformation is ongoing, you'll want to look into additional changes that should be implemented and when. For example, consider scheduling additional trainings, reorganizing teams more, and hiring new skilled agile employees.


Lay out each department's change needs, such as whether you need to hire new employees to make your smaller agile teams more effective or need funds to hire already skilled agile employees. These needs should be listed out and addressed from most important to least, so that if money is needed you address the most integral parts of the agility change first.


You need to determine who should be communicated to, such as employees, managers, or customers. Then you'll determine when you will relay the information, likely in stages, such as management first, then employees, and then customers. You will also want to develop different communication techniques for each, such as email, phone, or face-to-face.

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