You are an organizational leader in a Dutch general hospital, and you are conducting a study to find examples of high performance work practices that your organization is currently using. After conducting the study, you found out that employees in your building perform well. Using the AMO theory, you decide to investigate what causes high performance at your company.
The AMO theory suggests that there are three independent work system components that shape employee characteristics and contribute to the success of the organization. According to the theory, organizational interests are best served by a system that attends to the employees ability, motivation, and opportunity (AMO).
What you found aligns well with the AMO theory in that your company:
Your company utilizes the AMO theory to provide organizational leaders with a management tool that can impact performance. If any one of the three characteristics is missing, performance is likely to be inhibited, but if all three are present, then performance is likely to be enhanced. High employee performance is a strong factor that contributes to organizational success.
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The ability of the employee is the knowledge and skills the employee has to do the job. The leaders in your hospital are doing a great job of assessing the employees' abilities during the recruitment and selection process. After an employee is hired, your company focuses on giving the employee proper training, learning, and development tools right from the beginning. Your company thrives in performance because it pays special attention to improving an employee's abilities throughout the hiring and training process.
Along with the ability to do the work, an employee also needs to have motivation. Motivation is influenced by internal and external rewards, performance reviews, feedback, career development, employment security, and balance between work and life. Putting emphasis on what influences motivation will produce positive performance outcomes.
After looking over the study, you found that the company was already promoting motivation by utilizing rewards, reviews, development, security, and making sure the employees could balance work and home life. The employees at your company are highly committed, satisfied, and motivated employees and are more likely to engage in positive performance that contributes to organizational success.
Along with motivation, an employee will perform well if the work environment provides the necessary support and avenues for the employee to have the opportunity to make full use of their skills. Involvement initiatives, teamwork, autonomy, and communication influence opportunity in the workplace. The employees at your hospital benefit from being able to be involved, work in teams, work independently, and have great communication with other employees and leaders in the company. The hospital provides the necessary tools that give the employees the opportunity to contribute in the workplace.
After reviewing your study and comparing it to the AMO theory, you know that a good organizational leader can use the AMO model as a tool to improve employee performance. Work performance depends on the:
Fortunately, your company already focuses on developing all three characteristics, which enhances employee performance and contributes to success in your organization.
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