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Applications of Telenursing

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  • 0:03 New Ways of Meeting…
  • 0:38 What is Telenursing?
  • 1:20 Clinical Uses of Telenursing
  • 3:18 Nonclinical Uses of…
  • 4:05 Lesson Summary
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Lesson Transcript
Instructor: Alyssa Campbell

Alyssa is an active RN and teaches Nursing and Leadership university courses. She also has a Doctorate in Nursing Practice and a Master's in Business Administration.

Telenursing is the use of technology to provide a multitude of health care and support services to patients and nurses. Read this lesson to learn how telenursing positively impacts the delivery of health care both clinically and nonclinically.

New Ways of Meeting Patient Needs

Chief Nursing Officer Ann Barnes knows how important nurses are in the delivery of patient care. In Ann's organization, nurses manage patient needs during acute episodes of disease, teach patients about their conditions in the outpatient setting, and provide care in many other nontraditional roles.

Looking for a way to improve patient access to quality care, Ann decides to implement a telenursing program to find an innovative way to provide health care at a reasonable cost; but, what is telenursing?

What Is Telenursing?

Telenursing is the use of technology to provide health care services in two ways:

  • Connecting patients with nurses to receive health care services
  • Connecting nurses with other nurses to promote quality care and shared learning

Ann is prepared to invest in the infrastructure, or organization and set-up, necessary to get this project off the ground. She invests in nursing personnel with telenursing experience, reliable internet service, and the latest audio and video equipment to connect nurses with patients as well as their other professional colleagues.

Telenursing is used to accomplish both clinical and nonclinical objectives.

Clinical Uses of Telenursing

Clinically, telenursing connects nurses with patients to improve access to care.

Nurses can use telenursing to provide, assessment, or to visually assess patient conditions and determine the need for medical intervention. For example, a nurse can assess the progression of a chronic and long-term wound. Ann hopes to use the telenursing program to reduce patient travel while increasing patient satisfaction in their organization's wound clinic.

Telenursing also provides a means of communication. To promote a more personal connection and build rapport between nurses and their patients, some nurse consulting practices will be conducted with the use of telenursing. Ann recommends that her staff consider the use of web-based programs to video chat, email, and even text with their patients whenever possible.

Ann is also aware of the strain on medical providers and hopes that a telenursing program can help to relieve some of these demands. Nurses are made available to help triage patient calls across long distances to help determine the urgency of medical needs. Depending on the severity of the symptoms, the nurse receives the call and can provide care instructions or encourage emergency services if needed. Ann hopes that this service will help reduce the need for many physicians to be present in minimally populated and rural areas, yet encourage patients to seek medical care at the hospital for urgent needs.

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