Behavioral Interviewing: Methodology & Techniques

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  • 0:05 Behavioral…
  • 0:42 How Traditional…
  • 1:50 Behavioral Interview Questions
  • 3:45 Lesson Summary
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Lesson Transcript
Instructor: Kelli Korn
We will explore the various types of questions used in behavioral interviewing and the best way to answer them. After reading this, you will be prepared to conduct or participate in a behavioral health interview.

Behavioral Interviewing Explanation

Behavioral interviewing is a popular and mainstream mode of job interviewing. The premise behind behavioral interviewing is that the most accurate predictor of future performance is past performance in similar situations.

Behavioral interviewing involves the employer asking the applicant a series of open-ended questions. (Open-ended questions require a longer answer than a simple 'yes' or 'no'.) These open-ended questions are directly related to the applicant's ability to be a self-starter and his willingness and ability to learn new things, level of self-confidence, team work experience, and level of professionalism.

How Traditional Interviews Compare

Traditional interview questions are general questions, such as 'Tell me about yourself.' In a traditional job interview, you can usually get away with telling the interviewer what he or she wants to hear, and let's face it, we've all done that a time or two.

The process of behavioral interviewing is much more probing and works very differently by asking open-ended questions that require you to draw on past experiences. This shows the interviewer your ability to self-reflect and apply what you have learned in the past to what you may encounter on the job. When you start to reflect on past experiences to answer a question, it's difficult to be anything but authentic when you are put on the spot.

Employers use behavioral interviewing to evaluate a candidate's experiences and behaviors so they can determine the applicant's potential for success. The interviewer identifies job-related experiences, behaviors, knowledge, skills, and abilities that the company has decided are desirable in a particular position. This is an advantage over the old school types of interview questions that were easily rehearsed but did not always lead to an accurate picture of the candidate's strengths and weaknesses.

Behavioral Interview Questions

Below are some examples of the types of questions that you might be asked in a behavioral interview.


Many employers want to hear about a unique challenge you have handled. This shows them your ability to show creativity and think outside of the box when needed.

Example: To see how you problem solve, a potential employer might ask a question such as: If you were faced with a task that you were unsure how to complete, how would you handle it?


Teamwork is about delegating to members based on their strengths. You will have some level of teamwork for almost any job you do. Employers seek team players who are able to get along well with others, communicate openly, and deal with conflict in a positive manner.

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