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Behaviors That Undermine Trust at Work

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  • 0:03 Introduction to…
  • 0:40 The Undermining Behaviors
  • 3:02 Lesson Summary
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Lesson Transcript
Instructor: Christi Davidson
Employing individuals who are trustworthy is important to the success of any organization. However what happens when employee behavior undermines trust in the workplace? In this lesson, we'll learn about habits that can lead to this eventuality.

Introduction to Team-Based Workplace

One word which could be used to describe today's workplace might be team-oriented, or an environment that is based on the actions of a group of people working in unison and tandem toward a common goal. In a team-oriented environment, trust among team members is crucial. Unfortunately, building trust in the workplace is not a priority to all employees. Some display a lack of respect for coworkers and a lack of dedication to team goals. Let's learn more about employee behaviors that contribute to an atmosphere of distrust in the workplace.

The Undermining Behaviors

1. Withholding Information

Ideally, information that is relevant to the success of an organization would be shared with all employees in a timely manner. However, some employees (i.e. members of management) might withhold certain information to have leverage over other employees. This can create an atmosphere of uncertainty or even paranoia.

2. Arriving to Meetings Late

Occasionally, employees will be late to meetings because they were tied up with other business. However, employees who are habitually late to meetings show that they do not respect the time of the person who organized the meeting or the other attendees. This is more than an annoyance; it can build resentment. In the future, coworkers may opt to not invite the perpetually late teammate to meetings.

3. Having a Selfish Agenda

We learned early in life that there is no 'I' in team. Sometimes one gets so caught up in his individual agenda that he fails to acknowledge the work and efforts of others. Individuals in teams depend on one another to achieve success. However, individuals who hoard the glory of team efforts can quickly find themselves working in isolation.

4. Sabotage

Sometimes employees identify additional resources which may help productivity and request these from management. Management may not always accommodate these requests. As a result, employees might distrust management for not giving them the tools they need to succeed. Likewise, any complaints filed against management can put a strain on the manager/employee bond. In both examples, teammates are displaying a lack of consideration and trust for one another. Behaviors like this can also personally affect the careers of others; in essence it could be considered career sabotage.

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