Building Relationships During New Employee Orientation

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  • 0:03 Being the Newcomer
  • 0:33 Mission, Values, & Culture
  • 1:26 Orientation
  • 2:57 Supportive Committees
  • 3:29 The Mentoring Program
  • 4:06 Lesson Summary
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Lesson Transcript
Instructor: Lesley King

Lesley has taught ESOL for many years, holds a master's degree in curriculum and instruction, and a doctorate degree in Instructional Leadership.

In this lesson, you'll learn how a manager can build supportive relationships with new employees. You will also review tips for introducing new workers to facilities, co-workers, and job responsibilities.

Being the Newcomer

Being the so-called new kid on the block can be harder for some people than others. This is why leaders must have a clear understanding of what the new employee needs to be successful. There may be a lot of fear when a person is beginning a new job. Those fears could include making a mistake, misunderstanding expectations, or even getting lost in the building. Let's look at some helpful practices managers can use to support and build relationships with their new employees.

Mission, Values, & Culture

When a person becomes a member of an organization, that person must understand the culture. The culture of the organization includes the beliefs and goals that all members share. These can include daily operations, resolving conflict, traditions, and other norms. A newcomer should also have a clear understanding of the values of the group. The values are beliefs that are most important to the group's culture and success.

Leaders must ensure that learners understand the organization's mission. Mission statements explain the reason for an organization to be in existence. A mission statement usually clarifies how the group helps others. Working together to discuss and write the group's mission statement allows leaders to show teamwork. It can build a professional working relationship when there is an environment of equal importance.

Orientation

Orientation is an introductory learning plan for people who are new to an agency. Orientation helps the newcomer understand how the company works and what it represents. Managers must ensure that orientation is carefully planned. This can be done in the form of meetings or workshops. Orientation gives managers the opportunity to meet new employees and answer any questions they may have. If there is a large amount of information to cover, then topics should be discussed over multiple days, so that the new person will not be overwhelmed.

One topic that should be covered within orientation is the employee manual. Leaders should cover how to locate and get the most from reading the manual. Another topic that should be covered is attendance. New workers should understand the process for missing a day of work and being late. They should also understand how to report and handle emergency situations. Managers can connect with workers in this area by rewarding good attendance. Rewards can be as simple as a jeans day or even a candy bar!

Another way to build relationships is by offering more training sessions for new employees. This should be available to those who may feel as though they do not clearly understand any aspect of the company. Additional training sessions should be offered regularly by people who are leaders in the department. This can show that leaders understand that everyone learns differently and that extra help is available.

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