Creating an Employee Handbook: Purposes & Guidelines

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  • 0:00 The Employee Handbook
  • 0:52 Company Information
  • 2:06 Company Policies
  • 2:55 Legal Policies
  • 3:54 Lesson Summary
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Lesson Transcript
Instructor: Savannah Samoszuk

Savannah has over eight years of hotel management experience and has a master's degree in leadership.

Every company needs an employee handbook to act as a guide and reference for company policies and procedures. This lesson will take a look at the purpose of creating an employee handbook and guidelines for doing so.

The Employee Handbook

Camilla is a new employee at your hotel company, and it is her first day of work. So, how is Camilla supposed to know about the company's policies and culture? Every company needs to have an employee handbook to act as a guide for employees. An employee handbook is a book that details the company's policies and procedures, and it's something employees can reference when they have questions.

For example, how will Camilla know what to wear to work or when she is going to get paid? This is where a handbook will come in handy. An employee handbook is also a great introduction to the company and can familiarize employees with the company's culture and history.

To be complete and most helpful for employees, an employee handbook should include information about the company, company policies, and legal policies. Let's explore each of these components in more detail.

Company Information

The employee handbook is a great place to put company information. Since its purpose is to introduce employees to the company and get them to buy into it, what better place is there than the beginning of the handbook to add information about your company's history, mission statement, and culture? You want Camilla to be excited to work and to know how the company started, so including this information is very beneficial.

The mission statement is a summary of the company's goals and values and it will help to give Camilla insight into what the company is all about. Knowing the mission statement will help her understand where the company is striving to go and what values it considers important. For example, as a hotel company, your company's mission statement might be to be one of the premier hotel companies in the eyes of employees, guests, and competitors. This lets Camilla and other employees know that the company values its employees and guests and that it strives to be the best.

This section can also include information about the company culture to give new employees insight on what to expect. For example, this section can let Camilla know that your company has an open door policy and gives employees access to upper management to share creative ideas. It can also let Camilla know that the company is built around team collaboration. Whatever you want your employees to know about the culture, this is the section to put it in.

Company Policies

An employee handbook also serves as a guide for Camilla and other employees to understand what is expected of them. It's important to have all the company's policies in the handbook so that employees know where to find them. For example:

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