Dealing with Frustration at Work

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  • 0:04 Frustration's Foundation
  • 0:59 Frustration Source
  • 1:25 Dealing With Frustration
  • 3:58 Lesson Summary
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Lesson Transcript
Instructor: Beth Hendricks

Beth holds a master's degree in integrated marketing communications, and has worked in journalism and marketing throughout her career.

It may not always be possible to stop frustrations at work, but it is possible to deal with them. In this lesson, you'll learn more about dealing with frustration at work and some tips for lightening your load.

Frustration's Foundation

Imagine this scenario: It's Monday. You had a relatively easy morning getting out of the house. Your coffee was good and hot, the kids were cooperative and got to school on time, and the commute was a breeze. You enter the office building in a good mood ready to start your day.

Then. . . work happens.

You get to your desk to find a pile of work not completed by a co-worker, now pushed off on you. The coffee maker is broken, your computer won't start because of a glitch, and your boss is already on a rampage. That good mood you started the day with is now just a distant memory.

You're experiencing what thousands of people deal with on a daily basis: frustration on the job. Frustration is an unhappy, insecure feeling stemming from needs being unmet or problems going unsolved. Sound familiar? How do you go about dealing with these types of problems or unfulfilled needs in the workplace?

Frustration Source

To properly handle frustration at work, you must first assess where it is coming from. Perhaps you work in a high-pressure environment under tight deadlines. Maybe you've found yourself in the middle of office politics. It could be that you're struggling with workplace bullying or a micromanaging boss. Whatever the reason, defining and assessing the situation can be the difference between overreacting and properly channeling your frustrations.

Dealing With Frustration

Once you've assessed the situation, here are some tips for dissolving frustration.

1. Think positively.

Giving people the benefit of the doubt, relaxing and looking for the good aspects in a situation can help change your outlook on a stressful circumstance.

2. Breathe deeply.

Or, just breathe. There is scientific proof that simply stopping and breathing can reduce anxiety and lower blood pressure.

3. Be ready to talk.

If it's another person who has contributed to your frustration, addressing the problem head-on may be your best bet. Remain calm, avoid accusations, and listen to the other person's side of the situation. If this attempt at conflict resolution does not work, consider advancing to management or human resources for help.

4. Be the bigger person.

Even if you are unable to see eye to eye with a colleague on the source of a frustration, treat the other person with respect and dignity.

5. Focus on your goals.

It's very likely that whatever is frustrating you is an annoyance and not a roadblock standing in the way of what you want to achieve. Display your goals as a constant reminder of what you're aiming for. Focus on what you can control and ignore the rest.

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