Benefits of Diversity Training in Globalized Business

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  • 0:02 A Diverse World
  • 0:37 Why Train for Diversity
  • 1:17 What Works
  • 2:34 How It Helps
  • 3:21 Lesson Summary
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Lesson Transcript
Instructor: Rob Wengrzyn
Organizations are currently more focused on training their staff to understand diversity. In this lesson, we will look at diversity training in global organizations.

A Diverse World

As our world becomes smaller via technology and communications, workplaces are becoming much more diverse. We now have organizations that have many different cultures working under one roof. To that point, these organizations do not need to be global organizations and could indeed have just one location with individuals from different cultures working together.

The fact that individuals from around the world are engaging with people in other countries, in an easier and faster methodology, makes the importance of diversity training more important. In this lesson, we will talk about the benefits of diversity training in the workplace.

Why Train for Diversity

To start, it's important that we all have a common understanding of what diversity training is. Diversity training is a series of courses or instruction that increase the participants' understanding, knowledge and awareness of different cultural attributes. Most of this training centers on helping the individuals to better communicate and work with the diverse cultures that could be present in a working environment.

One aspect that is not discussed in great detail is the legal aspects that this diversity training helps with as well. Diversity training helps individuals to not discriminate or insult people from other cultures in the work environment by making them aware of different cultural perspectives and sensitivities.

What Works

There are several aspects that, once incorporated into a diversity training program, help it to be successful. Most of these aspects are self-evident, but it's good that we talk about them so that they are understood as the building blocks to a diversity program:

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