Effective Training Presentations in the Workplace

Instructor: Steven Monroe

Steve holds a Ph.D. in Education and works as the Regional Training Director for Airgas, LLC and Adjunct Professor at Western Washington University.

This lesson will discuss the various tools that may be used to effectively conduct training presentations within an organization. Effective training presentations allow attendees to become active participants in a presentation through the thoughtful use of PowerPoint, videos and fun activities.

Training Presentations

Janice and Dawn were walking out of the customer service training class wondering what the other thought about the presentation. When asked, Janice said she enjoyed the videos and Dawn related how she felt the role plays were fun and funny. Janice thought it was great learning something new, like techniques for calming angry customers. Dawn liked to learn about how she should think of her customers as friends rather than just another person to sell stuff to. Janice and Dawn's positive experience in the training presentation would certainly help them improve how they did their jobs in the workplace.

An effective training presentation is a learning activity produced by an organization designed to enhance and increase the skill and knowledge of employees in the workplace - like Janice learning how to deal with angry customers or Dawn learning how to think about her customers as friends. Other knowledge topics might include safety in the workplace, how to perform a specific or highly technical job-related task or include aids to help employees remember steps when performing a task. The purpose of this lesson is to show you the various presentation tools used by trainers when creating and delivering effective training presentations in the workplace.

Effective Presentation Tools

An effective presentation tool can help employees increase their skills, knowledge or provide additional information needed to do their work. The ideal presentation tool will help by capturing the attention of employees when learning a new or improved task, allow them hands-on experience with what they learned or assist participants in remembering what they learned long after the training course is over. The most common training tools are PowerPoint presentations, participant guides, videos, role play activities, and job aids.

PowerPoint

The PowerPoint presentation is a multimedia tool that displays words, charts, and images on the wall using a projection system or personal computer. In some cases, PowerPoint will allow the trainer to embed videos and recordings as well. You might ask when building a PowerPoint presentation, what does the ideal PowerPoint presentation look like? The following should give you some ideas:

  • It is fewer than 25 slides
  • Each slide has only a few words if any (the best PowerPoint slides not related to accounting data will have only a picture)
  • Each slide will be full of color and include pictures related to the material presented
  • Moving objects on the slide causes the participants to take interest
  • It will have interesting transitions from slide to slide (slides that dissolve one from another, moving cubes from one page to the next, etc.).

PPT Slide

Participant Guides

Participant guides are workbooks used by participants in a training presentation to follow along in the training course. Occasionally, the trainer will seek to increase the learning experience for the participants by creating blank spaces within the participant guide. The participants will fill in the blank spaces as they follow along with the trainer during the course. Writing in the blank spaces keeps the participants engaged in the presentation and helps them remember what they learned once the training course is over.

Videos

Remember how great it was to have something other than the teacher lecturing when you were in school and the teacher would show a movie or video? For most adults in the training room, the same feelings occur; something else is going on other than the presenter talking at them. Also, videos capture our attention and create movement and activity where there is none. The movement on screen captures our attention, and we take an active interest in what is being said and done. Thus, increasing the participants knowledge about the topic in the presentation.

Video

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