Factors Affecting Change Control

Instructor: LeRon Haire
The lesson will define the phrase change control and discuss how environmental factors, organizational factors, and business asset factors each affect change control.

Change Control

Change is a necessity for organizations to become and remain successful.

When attempting to start a successful business, it is important that an organization minimizes costs and expenses by any means necessary. One of the primary ways that this can be done is through change control. Change Control is a set of procedures designed to help manage any and all changes that are made to a system or a product. With change control, three key things come as a final result:

  • Makes certain that no unnecessary changes are made
  • Makes sure that any changes are documented
  • Ensures that services are not interrupted unnecessarily

Change control serves as one of the first lines of defense when it comes to identifying what changes, if any, are necessary, as well as letting an organization make changes without disruption. In order to ensure that change control is implemented effectively, many industries, such as IT, incorporate a six-step process. Let's take a look at this six-step process as well as the environmental, organizational, and business asset factors affecting change control.

Six-Step Process

  • Step One: Documenting the Change Request

When there is a request to make any sort of change, this step is where an organization will document or notate the request. This change request will be accompanied by an evaluation of just how difficult implementing the change will be.

  • Step Two: Formal Assessment

This step assesses the benefits as well as the risks of choosing to or choosing not to make the change. If accepted, the change request will have a team created and assigned to it. However, if the change is rejected, then the organization will have to notate this and inform the client.

  • Step three: Planning

Step three involves creating a plan that thoroughly details the design of the plan as well as just how it is to be implemented. The planning step also makes a contingency plan in case the change is unsuccessful.

  • Step Four: Designing and Testing

The designing and testing are in place to test the change that has been recommended. If the test is a success, then the organization will submit approval and finalize a date for it to be implemented.

  • Step Five: Implementation and Review

Here, the plan is put in place and stakeholders are allowed to evaluate the change.

  • Step Six: Final Assessment

In this final stage of the six-step process, an organization will either close the change request if the client is satisfied or they will re-open the change request to re-assess if the client rejects the change.

These six steps are to be followed for an organization to take heed to change control. Let's now take a look at how environmental, organizational, and business asset factors affect change control.

Environmental Factors

Environmental factors of change control can be defined as any factors that affect the change coming from outside of an organization. One of the environmental factors that can have a direct impact on change control is technology. In today's business market, technology is constantly adapting and evolving by the minute. New products, innovations, and procedures have given technology the keys to the car concerning change control.

Organizational Factors

Organizational factors, in regards to affecting change control, can be defined as those tangible or intangible things that can affect change from inside of an organization.

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