Five Dimensions of Trustworthy Leadership

An error occurred trying to load this video.

Try refreshing the page, or contact customer support.

Coming up next: How Framing Influences Leadership Effectiveness

You're on a roll. Keep up the good work!

Take Quiz Watch Next Lesson
 Replay
Your next lesson will play in 10 seconds
  • 0:00 Trustworthy Leadership
  • 1:05 Integrity
  • 1:50 Competence and Consistency
  • 2:56 Loyalty
  • 3:40 Openness
  • 4:17 Lesson Summary
Save Save Save

Want to watch this again later?

Log in or sign up to add this lesson to a Custom Course.

Log in or Sign up

Timeline
Autoplay
Autoplay
Speed Speed

Recommended Lessons and Courses for You

Lesson Transcript
Instructor: Dr. Douglas Hawks

Douglas has two master's degrees (MPA & MBA) and is currently working on his PhD in Higher Education Administration.

There is a lot of research and literature on what makes a good leader. In this lesson, we'll discuss the role trust plays in being an effective leader and introduce 5 dimensions that are needed by any trustworthy leader.

Trustworthy Leadership

Chester Barnard, a leader at a company named New Jersey Bell, was famous in the 1930s and 1940s for being able to motivate his employees and run a good company. When asked how he was able to inspire people to follow him, he explained that it wasn't anything he did since he had been in his leadership position but rather the 30 years leading up to his CEO appointment.

No one throughout his career ever distrusted Chester Barnard because he never gave them a reason. Then, when he became the boss, that trustworthiness came with him and employees did what he asked because they knew he was making the best decisions he could. It was Chester Barnard who first wrote about trustworthy leadership.

Since Barnard, other leaders and researchers have refined and defined what makes trustworthy leaders and the five dimensions of trustworthy leadership have emerged:

  1. Integrity
  2. Competence
  3. Consistency
  4. Loyalty
  5. Openness

Integrity

The dictionary defines integrity as 'the quality of being honest and having strong moral principles.' While this is a good definition, integrity can really be summed up as 'how you act when no one is watching.' Integrity absolutely includes honesty and strong moral principles, but it isn't just believing in them; it's acting on them because you require it of yourself and for no other reason.

Integrity is critical for leadership because followers are very wary of some leaders. One of the biggest complaints, in general, about leaders is that they say the right things but do the wrong things. That's not what someone with integrity would do. People who have integrity are transparent, take accountability for their actions, and work hard to help their organization as much as themselves.

Competence and Consistency

Leaders need to be able to show they are competent in a number of areas. They must be competent negotiators, competent communicators and competent in whatever field their business is in. If we talk about the leader of a company that makes TVs, the CEO doesn't need to know how to build a TV or how many pixels are in a screen (there are other people to do that), but it's difficult to get behind a leader who doesn't know their business. So, if they aren't technically competent, then they better make it up with some relationship-building competency.

To unlock this lesson you must be a Study.com Member.
Create your account

Register to view this lesson

Are you a student or a teacher?

Unlock Your Education

See for yourself why 30 million people use Study.com

Become a Study.com member and start learning now.
Become a Member  Back
What teachers are saying about Study.com
Try it risk-free for 30 days

Earning College Credit

Did you know… We have over 200 college courses that prepare you to earn credit by exam that is accepted by over 1,500 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.

To learn more, visit our Earning Credit Page

Transferring credit to the school of your choice

Not sure what college you want to attend yet? Study.com has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.

Create an account to start this course today
Try it risk-free for 30 days!
Create an account
Support