Focusing on Results as a High-Performing Team

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Lesson Transcript
Instructor: Svitlana Kostenko
Since forming together as the Blue Widgets Team, Jakob, Amir, Gabrielle, and Lina have learned a lot about how to function as a high-performing team. They've worked on building trust, mastering conflict, obtaining commitment, and embracing accountability. But they're not done quite yet. Before the Blue Widgets team can truly call themselves a high-performing team, they must learn to focus on results.

Eyes on the Prize

Jakob invites the Blue Widgets team to one final training. He asks them a question: ''What makes a team great?'' Jakob, Lina, and Gabrielle hesitate.

Jakob waits for an answer. Finally, Amir suggests that what makes a team great is having trust. ''Any other ideas?'' Jakob asks. Lina says maybe a team is great if they can master conflict.

Jakob tells the team to ignore the pyramid and everything they've learned so far. ''Keep it simple,'' he says. ''What makes a team great?''

Gabrielle shrugs. ''Getting their work done?'' she suggests.

Jakob tells Gabrielle she's close, but that the true measure of a great team is that it accomplishes the results it sets out to achieve.

A team might have a long list of things they want to do, but to avoid distractions, team members must prioritize the results of the team over their individual needs. To stay focused, teams must publicly declare their desired results and keep them visible.

Keeping Score

''Let's back up for a second,'' Jakob says. ''Who remembers what a thematic goal is?''


''From the achieving commitment training?'' Amir asks. Jakob nods. Lina jumps in. ''A thematic goal is a single, overriding theme that remains the top priority of the entire team for a period of time,'' she says.

''Should it be qualitative or quantitative?'' Jakob asks.

''It should be qualitative,'' Gabrielle says. ''Sort of like a rallying cry. It ensures that the entire team places extra emphasis on a single area of priority, so that when push comes to shove, everyone understands what matters most.''

''So, who remembers what our team's rallying cry was?'' asks Jakob.

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