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What is the Framing Effect?

Courtney Boyd, Artem Cheprasov
  • Author
    Courtney Boyd

    Dr. Courtney Boyd has over 15 years of experience in business administration and over 3 years of experience in facilitating training programs. She has a Doctorate of Business Administration and a Master's of Business Administration, both received from Liberty University.

  • Instructor
    Artem Cheprasov

    Artem has a doctor of veterinary medicine degree.

Discover the different types of framing effect and how they are used. Understand the role of cognitive bias, explore examples, and learn ways to overcome it. Updated: 04/14/2022

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Frequently Asked Questions

What is an example of the framing effect?

An example of the framing effect is an organization trying to sell a product that runs an ad saying "order now before they are gone." This type of framing effect uses the cognitive bias that people are afraid they will miss out on something.

What is the framing effect in marketing?

The framing effect in marketing can be explained through the choosing specific words to increase the sales of a product, such as labeling a yogurt 90% fat free instead of 10% fat.

What is framing and how does it affect decision making?

Framing is the way the information is presented. The way the information is presented can affect the decision made by taking advantage of typical cognitive bias. An example of this is putting the most important information first or what the company wants the customer to choose.

The framing effect is based on the idea that the presentation of information is more important that the actual information being discussed or presented due to cognitive bias. Framing effect is also known as framing bias since it capitalizes on cognitive bias. Cognitive bias explains why two people receiving the same information and view or interpret it differently. It is an involuntary response to information that leads to misinterpretation, and can affect anyone at any time in any situation. Cognitive bias is based on a person's individual experiences, education, and perceptions. These cognitive biased can be generalized and are exploited on in the framing effect.

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Cognitive Biases

We're all subject to cognitive biases, logical fallacies, and plain old illusions. Don't believe it?

Have you ever gone to a store and seen an item being sold as 2 for $2? You, like most people, probably bought two of the items (if you needed it). After all, it's on sale, right? Not necessarily. Had you checked the unit price (in small print) you might've seen that each unit was $1. There was no sale, but the ad was framed as one.

This is an everyday example of the framing effect. It applies to the world of finance as much as it does elsewhere. In this lesson, we define this effect and then go over some examples of it as it pertains to risk management.

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Below are some examples of different types of framing effects.

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There are different types of framing effect that can are used to cognitively influence people. These effects take advantage of senses, things people value, and through placing importance on either positive or negative information. All of this goes into consideration to make a person make a particular decision.

Auditory Framing

Auditory framing is based on how a person hears the information given. A person can be influenced in a one choice over the other based on if the information was shouted, whispered, the tone, and inflection used. It is shown that inflection of voice is often more important than the words that are said. There have been numerous studies performed that show nonverbal communication (tone, inflection, and body language) is significantly more important than verbal communication.

For example information that is said loudly and quickly is off putting, whereas information that is spoken clearly and at a slower pace is received more positively. An example of how auditory framing works is a confident, well-spoken salesperson is more likely to make a sale than one that is unsure and nervous. Another example is companies using high energy, loud sales people on commercials, such as infomercials. The high energy loud sales person is excited and makes those watching excited through how they present the information vocally.

Visual Framing

Visual framing is based on what a person sees when presented with the information. Visual framing encompasses colors, font, backgrounds, and body language. Different colors convey different emotions and are used to appeal to different genders, ages, and cultures. Those trying to influence decisions utilize visual framing to their advantage. Different fonts are also commonly used. Information typed in fine print is usually interpreted as not being as important, however that is where important information can be found many times.

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The framing effect takes advantage of presenting information a certain way to illicit specific choices based on cognitive bias. Those implementing a framing effect seek to influence someone's decision. This is also known as framing bias. Due to involuntary cognitive bias framing effect capitalizes on, it can effect can affect anyone at any time in any situation. While, the framing effect cannot be completely negated, there are some ways to minimize the effects. Looking at things from a different point of view or playing devil's advocate, looking beyond the information that is first given, and making a decision on behalf of someone else are all strategies. The essence of the framing effect is the way information is presented influences our ultimate decision about it.

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What Is the Framing Effect?

The framing effect, sometimes called framing bias or simply framing, is a type of cognitive bias where a person's decision is affected by the way the information about the decision is presented, or framed. In other words, framing refers to alternative representations of the same objective information that end up significantly altering a person's assumptions, models, and ultimate decisions about that information.

Most people will prefer an outcome that is presented in a positive light as opposed to a negative light, despite the same end in sight. For instance, a politician who employs an economic policy of increasing the employment rate (employment is positive) as opposed to decreasing the unemployment rate (unemployment is negative) may have more success simply because of framing the same issue in a different light.

All of what we just went over works in the world of risk management as well.

Examples

A very simple example of the framing effect in investments can be the following:

  • A.) We may gain 25% if we invest in stock X

and/or

  • B.) We may lose 100% if we invest in stock X

We have a situation that involves a 25% upside and a 100% downside risk (as with every investment), yet the way we frame the decision can significantly impact whether or not we invest. If the S&P 500 has gained about 8% (after inflation) for the past decade, then A seems like a positively amazing opportunity to beat the market!

Not surprisingly, studies have shown that, with respect to risk management, people are more likely to enter into a risky situation (such as starting a new business) when the perception of risk is low as a result of framing.

Here's a really good example of this. Let's say you are managing a client's money and are seeking to invest it into a startup. The startup is run by a serial entrepreneur with a couple of commendable successes under his belt. He tells you, and your research confirms, that if the start-up succeeds you can double your client's money in about a year.

In order for this to occur, the following events must occur. We assume they are independent of one another for simplicity's sake:

  1. Gain 1% market share in a year: Chances of success = 75%
  2. Build a fully functional production plant within a year: Chances of success = 75%
  3. Recruit a highly talented professional to run the organization: Chances of success = 75%
  4. A year after launch, sell the company for a massive profit: Chances of success = 75%

So it seems like there's a 75% chance of doubling your client's money in a year and only a 25% chance of losing everything! In the long run, that is a truly amazing opportunity.

Video Transcript

Cognitive Biases

We're all subject to cognitive biases, logical fallacies, and plain old illusions. Don't believe it?

Have you ever gone to a store and seen an item being sold as 2 for $2? You, like most people, probably bought two of the items (if you needed it). After all, it's on sale, right? Not necessarily. Had you checked the unit price (in small print) you might've seen that each unit was $1. There was no sale, but the ad was framed as one.

This is an everyday example of the framing effect. It applies to the world of finance as much as it does elsewhere. In this lesson, we define this effect and then go over some examples of it as it pertains to risk management.

What Is the Framing Effect?

The framing effect, sometimes called framing bias or simply framing, is a type of cognitive bias where a person's decision is affected by the way the information about the decision is presented, or framed. In other words, framing refers to alternative representations of the same objective information that end up significantly altering a person's assumptions, models, and ultimate decisions about that information.

Most people will prefer an outcome that is presented in a positive light as opposed to a negative light, despite the same end in sight. For instance, a politician who employs an economic policy of increasing the employment rate (employment is positive) as opposed to decreasing the unemployment rate (unemployment is negative) may have more success simply because of framing the same issue in a different light.

All of what we just went over works in the world of risk management as well.

Examples

A very simple example of the framing effect in investments can be the following:

  • A.) We may gain 25% if we invest in stock X

and/or

  • B.) We may lose 100% if we invest in stock X

We have a situation that involves a 25% upside and a 100% downside risk (as with every investment), yet the way we frame the decision can significantly impact whether or not we invest. If the S&P 500 has gained about 8% (after inflation) for the past decade, then A seems like a positively amazing opportunity to beat the market!

Not surprisingly, studies have shown that, with respect to risk management, people are more likely to enter into a risky situation (such as starting a new business) when the perception of risk is low as a result of framing.

Here's a really good example of this. Let's say you are managing a client's money and are seeking to invest it into a startup. The startup is run by a serial entrepreneur with a couple of commendable successes under his belt. He tells you, and your research confirms, that if the start-up succeeds you can double your client's money in about a year.

In order for this to occur, the following events must occur. We assume they are independent of one another for simplicity's sake:

  1. Gain 1% market share in a year: Chances of success = 75%
  2. Build a fully functional production plant within a year: Chances of success = 75%
  3. Recruit a highly talented professional to run the organization: Chances of success = 75%
  4. A year after launch, sell the company for a massive profit: Chances of success = 75%

So it seems like there's a 75% chance of doubling your client's money in a year and only a 25% chance of losing everything! In the long run, that is a truly amazing opportunity.

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