Google's Organizational Culture & Values

Google's Organizational Culture & Values
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  • 0:04 Organizational Culture
  • 0:38 Structure of Google
  • 1:34 Open Culture
  • 2:06 Employee Perks
  • 2:35 Innovation
  • 3:25 Lesson Summary
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Lesson Transcript
Instructor: Sean Kennedy

Sean has 8 years experience as a supervisor and has an MBA with a concentration in marketing.

Google's work environment is different than most large organizations. In this lesson, we'll discuss how this company fosters creativity and innovation among employees and supports open communication.

Organizational Culture

Do you ever wonder how other companies operate, and if they have the same rules and regulations as your company? Organizational culture is a set of beliefs and values that determine how employees behave, how the company treats its employees, and what the work environment is like. There are many different organizational cultures, depending on the needs of the specific industry.

As we'll see further in the lesson, Google has an organizational culture that is open, and allows a free exchange of information, full transparency, and a work environment that fosters flexibility, creativity, and innovation.

Structure of Google

Google has a flat structure, which means they have minimal middle and upper-level management. This structure allows for more creativity and less micro-management. Innovation and problem-solving skills are encouraged. Employees have the ability to make more decisions on projects. Google first fired all of its project managers back in 2001, but then decided it was essential to have some management to support employees.

Imagine you work for a large advertising agency with over 200 employees. You just started there and are at a low-level position. You most likely will have no input and will have to work your way up the ladder to be part of the agency's decision-making process. This is an example of a hierarchical-structured organization. In contrast, Google's flat structure allows all employees to have input. Even new hires are encouraged to communicate their ideas.

Open Culture

Google's open culture allows a free flow of information throughout the company, and everyone can share their ideas and opinions. Google has a TGIF meeting every Friday, where employees can meet with top executives and give ideas or ask questions. Google supports an open line of communication through meetings, email, and an open door policy to any office in the company. The cafe allows for employees to relax and bond with each other. Additionally, company information is transparent and available to employees.

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