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HRM Case Study: Data Driven Hiring Process at Google

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  • 0:04 Hiring Innovation
  • 1:54 Applicant Screening
  • 2:31 Interviewing
  • 3:48 Lesson Summary
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Lesson Transcript
Instructor: Savannah Samoszuk

Savannah has over eight years of hotel management experience and has a master's degree in leadership.

Every organization has a different hiring process. Google is known for its unique, data-driven approach, which utilizes peer selection techniques. In this lesson, we will examine this innovative process.

Hiring Innovation

Have you ever been involved in a job interview that was conducted by a peer instead of a hiring manager? Think about how different that process would be from a typical job interview. Google relies on the peer interview process to select new employees.

Google is a company known for its innovative products, unique company culture and unusual, data-driven hiring process. The hiring process refers to the multi-step procedure for selecting a job candidate as a new employee at an organization. The steps of the hiring process typically include: the receipt of an employment application or resume (also known as a CV), recruitment techniques, job interviews, testing procedures, a background check, verifying job references, confirming a candidate's right to work in the country and the completion of new hire paperwork.

At one time, Google's hiring process was different than it is today. Executives preferred to only consider candidates for available positions if they met strict criteria. High college grade point averages and Ivy League college attendance were preferred as were those who did well answering difficult brain-teaser questions. However, Google executives have since abandoned their infamous brain teaser challenges and strict university requirements in favor of a new, more collaborative hiring process which focuses more on a candidate's job-related skill set, team-working aptitude or 'Googleyness' and creativity.

At Google, the hiring process generally takes one to two months; on average, around 45 days. However, at one time it took up to six months. Google executives analyzed their process and found that it was too lengthy for some candidates, especially recent college graduates. They found that in the interim after Google interviews, a graduate with an in-demand skill set was more likely to accept another job offer rather than wait to receive one from Google.

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