Individual Intellectual & Physical Abilities in Organizational Behavior

Lesson Transcript
Instructor: Jennifer Lombardo

Jennifer Lombardo received both her undergraduate degree and MBA in marketing from Rowan University. She spent ten years in consumer marketing for companies such as Nielsen Marketing Research, The Dial Corporation and Mattel Toys. She is currently an adjunct professor of marketing at Rowan University and a social media marketing consultant.

Intellectual and physical abilities are considered valuable attributes in potential employees as they are likely to be quicker to adopt expected organizational behavior. Learn how organizational behavior utilizes intellectual abilities, such as reasoning and problem solving, and physical abilities, such as stamina and strength. Updated: 09/20/2021

Employee Abilities

Captain Perfect is the ideal superhero/employee for any company. He is not only brilliant, but he's capable of lifting entire factories with one hand. He can solve computer algorithms in 10 seconds and can complete his daily work in one hour. Unfortunately, Captain Perfect does not exist in the real work world.

Intellectual brilliance, physical strength, and common sense are three examples of highly sought-after abilities within certain companies. Ability is an individual's capacity to master numerous tasks in a job. Organizations need to identify key abilities of employees that will lead to success, and employees need to have certain abilities that will make them a valuable addition to an organization.

Finally, managers need to understand what abilities will lead to a good job fit with certain employees. Rodney Rico is a manager at Messy Chocolates. He has both the individual intellect and physical abilities to become a rising star within the organization. The human resource department has identified him as a key employee and will do everything to keep him satisfied with his career at Messy Chocolates.

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  • 0:08 Employee Abilities
  • 1:22 Intellectual Ability
  • 2:48 Physical Abilities
  • 4:04 Lesson Summary
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Intellectual Ability

Companies view intellectual ability as one of the most valuable attributes in employees. This ability deals with mental capabilities such as excellent memory, verbal comprehension, reasoning, analyzing, and problem solving, which are all important elements of worker skill in companies.

Certain jobs require more intellectual ability than other types of jobs. For example, a factory worker that sews the same piece of pants each hour and day requires minimal intellectual ability. An employee such as Rodney requires a higher level of intellectual skill. He must communicate with different levels of management and look for creative ways to solve sales issues. He is also responsible for financial reporting, analysis, and sales presentations.

In general, it has been found that employees with more intelligence are usually more creative and can adapt to change and solve problems quicker. Rodney came up with an idea at a weekly meeting to make a chocolate bar with potato chip pieces embedded. He felt that his analysis showed a growing trend of sweet and salty treats. His bar was produced for the market and ended up being one of Messy Chocolates' best-selling candy bars.

One issue that companies have to be aware of about employees with high intellectual abilities is that those abilities do not necessarily translate to better job satisfaction, due to the fact that most high-intellect people are highly critical of their work.

Physical Abilities

Strength, flexibility, stamina, coordination, and balance are examples of physical abilities that workers can possess on the job. Specific physical abilities lend themselves to certain jobs.

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