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Leadership's Role in Managing a Diverse Workforce

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  • 0:03 What Is a Diverse Workforce?
  • 0:44 Leadership Challenges
  • 4:39 Leading a Diverse Workforce
  • 5:36 Lesson Summary
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Lesson Transcript
Instructor: Beth Loy

Dr. Loy has a Ph.D. in Resource Economics; master's degrees in economics, human resources, and safety; and has taught masters and doctorate level courses in statistics, research methods, economics, and management.

Learn more about how to lead a diverse workforce in this lesson. This lesson details the challenges faced by leaders, provides examples of each challenge, and offers solutions on how to overcome these challenges.

What Is a Diverse Workforce?

When Ming decided to work for Purple Plum Software, her choice was based on the company having and prioritizing a diverse workforce. A diverse workforce is one that focuses on the inclusion of employees of different races, religions, genders, ages, and abilities. Ming knows that anytime you deal with human behavior and individuals who are different from others, there may be challenges. At her previous job she, in particular, and the leadership clashed because of these challenges. Diversity was new to the company. Purple Plum, however, has a lot of experience with diversity.

Leadership Challenges

Purple Plum's leadership knows diversity doesn't manage itself. It takes dedication and proactive leadership, where leaders do more than manage finite situations. Leadership is the ability of a manager to go beyond overseeing the completion of tasks to motivating and empowering employees to go beyond their daily activities. Both of these are needed to lead a diverse workforce, especially when leading a diverse workforce. Let's look into the challenges Ming's previous employer had with leading a diverse workforce.

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