Copyright

Managing Ethical Behavior in the Workplace

An error occurred trying to load this video.

Try refreshing the page, or contact customer support.

Coming up next: Organizational Ethical Climate: Definition, Issues & Improvement

You're on a roll. Keep up the good work!

Take Quiz Watch Next Lesson
 Replay
Your next lesson will play in 10 seconds
  • 0:01 Ethical Behavior
  • 0:58 Managing Ethical Behavior
  • 3:17 Lesson Summary
Add to Add to Add to

Want to watch this again later?

Log in or sign up to add this lesson to a Custom Course.

Log in or Sign up

Timeline
Autoplay
Autoplay
Speed

Recommended Lessons and Courses for You

Lesson Transcript
Instructor: Jennifer Lombardo
Ethics are important in the business world. In this lesson, you will learn the techniques that managers use to command ethical behavior in the workplace.

Ethical Behavior

Today's business world is challenged with maintaining an ethical climate while remaining competitive and profitable. In this lesson, you will learn about managing ethical behavior in the workplace. Ethical behavior is acting in ways that is consistent with how the business world views moral principles and values.

The employees of Fizzy Soda are out of control. The CEO of the company has been criticized that his employees are unethical, dishonest, and manipulative with each other and their customer base. Just last week, the sales team was telling their retailers that Fizzy Soda has special properties that can help prevent colds. The CEO has fired the top manager and hired ethical Edward to retool the ethical behavior of the entire group of employees. Let's take a peek at how he is going to accomplish this task.

Managing Ethical Behavior

Ethical Edward, also known as 'Ed,' knows that in order for the employees to act ethically, he needs to establish a game plan on how to manage ethical behavior in the workplace. He will create a code of behavior, establish expectations and reasonable goals, and set up rewards and punishments for unethical behavior. Ed will conduct himself in an ethical way and establish an Ethical Code of Conduct, or guidelines on how people should act at work.

Ed has noted that as part of the code, company resources must be used for company business only. For example, the employees had been stealing work supplies, taking cases of Fizzy Soda home for personal consumption, and using company cars for long vacation trips.

Ed is utilizing another key way to manage ethical behavior in the workplace by setting attainable goals. Many of the employees have felt pressure to act unethically in order to reach their work goals. The sales team felt that they had to cut corners and act unethically in order to secure their sales quota.

Ed discovered that many sales representatives used bribes, such as sporting event tickets or free meals at expensive restaurants, to sell the soda to their clients. One of the first changes Ed made was lowering the sales quotas to a reasonable amount.

To unlock this lesson you must be a Study.com Member.
Create your account

Register to view this lesson

Are you a student or a teacher?

Unlock Your Education

See for yourself why 30 million people use Study.com

Become a Study.com member and start learning now.
Become a Member  Back
What teachers are saying about Study.com
Try it risk-free for 30 days

Earning College Credit

Did you know… We have over 160 college courses that prepare you to earn credit by exam that is accepted by over 1,500 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.

To learn more, visit our Earning Credit Page

Transferring credit to the school of your choice

Not sure what college you want to attend yet? Study.com has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.

Create an account to start this course today
Try it risk-free for 30 days!
Create An Account
Support