Open Door Policy: Meaning & Advantages

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  • 0:00 What Is an Open Door Policy?
  • 1:00 Importance
  • 1:19 Advantages
  • 2:23 Lesson Summary
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Lesson Transcript
Instructor: Tara Schofield
Connection. Communication. Interaction. These are all benefits of having a manager with an open door policy. Keep reading to learn what an open door policy is and why it's advantageous.

What Is an Open Door Policy?

Agh! You've been trying to get your manager's signature all day, but every time you've walked by his office, the door is closed. You hate to knock in case you're interrupting something important, so you just continue checking.

Now? No. Still closed.

This is getting really frustrating. All you need is a few seconds of your boss's time, but that door is in your way. What's even more annoying is that other employees at your company seem to have great relationships with their bosses. You wish your boss was more open and concerned about you, like other department heads. Instead, you dread talking to him because he makes you feel like you're a bother.

An open door policy is more than making sure a physical door isn't closed. It's a management style that makes the manager accessible, more interactive with his or her team, and available for staff members. This style of leadership means a manager's door is open to help with problems, discuss ideas, and simply connect with employees.


By nature, a manager can be intimidating to his team members because of his position of power. This makes it even more important that managers encourage their employees to ask for input or get clarification without feeling uncomfortable or unimportant. Having an open door policy encourages communication, collaboration, and teamwork.


There are several key advantages of managing with an open door. It encourages communication and feedback. It's amazing how much employees will tell a manager whom they feel comfortable with. If you're managing a team and you're available to them, they'll keep you posted about personnel problems and inappropriate behavior. They'll also share ideas, suggestions, and solutions. Having an open door helps facility the flow of information (and gossip).

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