Organizational Justice: Definition and Relevance to Organizational Behavior

An error occurred trying to load this video.

Try refreshing the page, or contact customer support.

Coming up next: Affirmative Action: Definition and Effects on Diversity in the Workplace

You're on a roll. Keep up the good work!

Take Quiz Watch Next Lesson
Your next lesson will play in 10 seconds
  • 0:05 Organizational Justice
  • 0:46 Distributive Justice
  • 1:21 Procedural Justice
  • 1:57 Interactional Justice
  • 3:16 Results of Justice
  • 3:35 Lesson Summary
Save Save Save

Want to watch this again later?

Log in or sign up to add this lesson to a Custom Course.

Log in or Sign up

Speed Speed

Recommended Lessons and Courses for You

Lesson Transcript
Instructor: Jennifer Lombardo
Organizational justice concerns how employees view fairness in places of employment. The three types of justice are distributive, procedural, and interactional.

Organizational Justice

Have you ever been part of a work situation where you thought you were treated unfairly? If so, did it have an impact on your work or morale? Employees want to work for fair and ethical companies and be treated with respect. Organizational justice concerns employees' perceptions of fairness within a company. Distributive, procedural, and interactional are the three types of organizational justice that companies must embrace in order to have happy and productive employees. Let's take a look at the Cheap Plastic Toys Company to see how organizational justice is relevant to organizational behavior.

Distributive Justice

Distributive justice deals with the employees' concerns of the fairness of outcomes they receive. One of the biggest reasons for issues with employee productivity or morale is when employees feel that their company lacks fairness. For example, Sarah has worked at Cheap Plastic Toys for over a year. She has just found out that she will be receiving only a 1% raise this year. She does not feel that this is a fair outcome. Organizations can provide equal distributive justice by educating, communicating, and enacting fair employment practices with the organization.

Procedural Justice

Another type of organizational justice is called procedural. Procedural justice is concerned with how employees view the fairness of the process of how outcomes are decided. Thomas has issues with how Cheap Plastic Toys provides overtime to their employees. He feels that they lack procedural justice because they do not provide enough advance notice for the scheduling of shifts. The company can easily rectify this issue by responding to Thomas' feedback and improving their overtime scheduling notice.

Interactional Justice

Let's look at the third type of organizational justice. Our first example mentioned how unhappy Sarah was with the 1% raise she was receiving this year. There was also a lack of interactional justice in Sarah's case. Interactional justice deals with how explanations are communicated as well as the fair treatment of or sensitivity towards employees. Interpersonal and informational are the two types of interactional justice. Interpersonal justice looks at sensitivity and fairness in how information is communicated to an employee. Informational justice relates to the quality of the explanation that is given to employees explaining why a specific outcome happened.

To unlock this lesson you must be a Member.
Create your account

Register to view this lesson

Are you a student or a teacher?

Unlock Your Education

See for yourself why 30 million people use

Become a member and start learning now.
Become a Member  Back
What teachers are saying about
Try it risk-free for 30 days

Earning College Credit

Did you know… We have over 200 college courses that prepare you to earn credit by exam that is accepted by over 1,500 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.

To learn more, visit our Earning Credit Page

Transferring credit to the school of your choice

Not sure what college you want to attend yet? has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.

Create an account to start this course today
Try it risk-free for 30 days!
Create an account