Overview of the Equipment in Veterinary Hospitals

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  • 0:01 Reception Area Equipment
  • 0:30 Office Supplies and Machines
  • 1:37 Computers and Computer…
  • 2:57 Downsides to Computers
  • 3:47 Lesson Summary
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Lesson Transcript
Instructor: Artem Cheprasov

Artem has a doctor of veterinary medicine degree.

This lesson will go over some major pieces of equipment found in the reception area of the veterinary hospital and how computer systems should be managed in the clinic.

Reception Area Equipment

Luckily, if you work in the reception area of a veterinary hospital, you won't have to worry about too many on-the-job hazards - no hard hats needed here! A paper-cut may be your worst enemy on most days. The reception area is the part of the hospital where front office staff work, one that is often part of a larger waiting room area. If you work in the reception area of a hospital, you should be familiar with common pieces of equipment found here so that everything from scheduling appointments to faxing medical records runs smoothly and efficiently.

Office Supplies and Machines

So, the reception area is really a small office of sorts. You can imagine how just like in any office there are going to be, well, office supplies - pens, paper, highlighters, tape, and an orange stapler, to name a few! Of course, you're going to have fax machines, too, which are machines used to send and receive paperwork. Yep, these ancient machines are still used because not all files can be sent via e-mail as efficiently. Some of these fax machines are stand-alone pieces of equipment, but they are often combined with other capabilities, like scanner and copier functionality.

You'll also find computers and a printer, which can be used as a punching bag if it jams. Other items that are pretty commonly found in the reception area include:

  • Scales to weigh animals
  • Brochures that educate clients about pet diseases
  • Bags of prescription dog or cat food
  • Magnets and business cards that advertise the clinic that clients can take home

Computers and Computer Software

Computers and computer software are where I'd like to direct this lesson's focus now. There are still plenty of clinics in veterinary medicine that do most of their paperwork on paper, not digitally. However, this is definitely changing. Sooner rather than later, all of the documents for veterinary clinics will become digitized. Everything from scheduling appointments to keeping medical records will be digital in nature.

That is why you will need to become familiar with computer software in your clinic. I hate to say it, but if you end up working in more than one clinic, they'll probably have different types of computer software used to schedule appointments, document medical findings, and the like. That means if your computer skills aren't the best, it may not hurt to take a class or two just so you know the fundamentals in order to have a base of knowledge from which you can quickly navigate and learn new computer software. The use of computers is important for many reasons. It:

  • Minimizes mistakes
  • Increases revenue
  • Provides automated reminders to clients and staff about important events
  • Decreases clutter
  • Gives off a professional appearance

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