Planning for & Implementing Employee Training Strategy

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  • 0:03 What Is Training; Why…
  • 0:38 Key Questions to Ask
  • 1:17 Where to Invest…
  • 2:01 Creating a Training…
  • 3:15 High-Leverage Training…
  • 3:36 Lesson Summary
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Lesson Transcript
Instructor: Amber Dejmal
In this lesson you'll see what employee training is and why it's important, identify key questions to ask when formulating a training program, see how to use the training portfolio mix, and explore the four key characteristics of high-leverage training.

What Is Training and Why Is Training Important?

Training is an organized activity that aims to impart information and/or instructions to improve performance or help a person attain a required level of knowledge or skill. Before deciding which training method to set up, you will need to make sure that your product or service is going to address your need.

Training is important because an employee who receives the necessary training is better able to perform their job. Continuous training keeps employees on the cutting edge of industry developments, and structured training ensures that employees have a consistent background, knowledge, and experience.

Key Questions to Ask Prior to Formulating a Training Program

Ask these six questions before you create a training strategy:

  1. If the training was perfectly successful, what would be happening in the next 12 months that is different from now?
  2. What milestones need to be completed for a perfect outcome to occur?
  3. In order for your goal to be achieved, what are the key competencies that need to be addressed?
  4. What non-training issues need to be resolved before a successful outcome can be achieved?
  5. How do you see the role of the client and the role of the trainer in making the training a success?
  6. How will you measure success?

Where to Invest Resources for Training

If, after answering all of those questions, you feel that training really is necessary, you will need to decide what training program to implement. Training initiatives need to be focused and targeted to the specific business, its people, and the political needs of the workplace. The quality and sustainability of the training can be examined by exploring two variables: meaningful political support and business impact.

Meaningful political support represents the level of visible support received from key decision makers and stakeholders. Business impact describes the amount of performance improvement that the product or service under question is producing. If your planning team has a sense of political support and business impact, then the process can continue.

Creating a Training Portfolio Mix

Now that you're ready to forge ahead, you'll want to use the training portfolio mix to make decisions. This refers to the four different categories of training programs, known as rising stars, proven performers, wooden spooners, and bread and butters.

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