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Practical Application: Employee Empowerment Scenarios

Instructor: Beth Hendricks

Beth holds a master's degree in integrated marketing communications, and has worked in journalism and marketing throughout her career.

Empowered employees are happy and productive employees. Here, you'll find three hypothetical scenarios where you need to write down your plan for empowering a struggling employee.

Empowering Others

Part of the job of team leaders and managers is to empower their employees. That means giving workers the tools and resources they need to adapt to workplace situations and be successful. Empowered employees can make your workplace more desirable, leading to happier employees and a more profitable business.

Take a look at the three scenarios below in which some employees are in need of empowerment. Learn to work out an action plan for empowering the individual or individuals in each scenario.

Scenario #1

You're the leader of a productive, diverse team of sales professionals at your company. Your team members are consistently among the highest-performing in the company and as such, they can be intimidating to new team members. Two weeks ago, a successful sales professional from another team was moved to your unit because management thought the move would be a good fit, but it appears the new member is having difficulty getting adjusted.

Practical Application

Lay out a plan for empowering your team to work together again and increase productivity.

Write down your answers to the following questions:

1. What tools or resources are needed to excel in this new team?

2. What are this employee's strengths and weaknesses?

3. Is there something standing in this employee's way? If so, what is it and how can it be resolved?

4. What will success look like for this individual?

5. How can the rest of the team support this employee's transition?

Scenario #2

Brett has worked for you for a long time but recently, he has been lashing out at his co-workers, and has been goofing off in the break room, when he should be working. Other employees have commented that Brett appears to be frustrated by something, and his lack of motivation to complete his work efficiently and in a timely manner is starting to have an impact on those around him.

Practical Application

Now, lay out a plan for empowering Brett.

Write down your answers to the following questions:

1. Did something happen at work that might have caused this change in Brett?

2. Is there another perspective to consider for Brett's behaviors?

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