Practical Application: List of Questions for Assessing Emotional Intelligence

Instructor: Yuanxin (Amy) Yang Alcocer

Amy has a master's degree in secondary education and has taught math at a public charter high school.

These questions will help you assess your emotional intelligence and the emotional intelligence of potential employees. You'll find questions on self-awareness, social awareness, self-management, and relationship management.

Questions to Assess Emotional Intelligence

These questions for assessing emotional intelligence can be used to interview potential candidates or evaluating current employees. They can also be used to self-assess your own emotional intelligence. If you find that you or your current employees are lacking in certain areas, then you can work on developing a plan for improvement.

These questions to assess emotional intelligence can be used for potential employees as well as yourself
questions assess emotional intelligence

If you are assessing job candidates of current employees, you can solicit oral answers to the questions. If you are using these questions to assess your own emotional intelligence, then you can write your answers down on paper. You can perform this self-assessment anytime you feel like it or you can stick to a schedule such as every year, or every 6 months. You can compare your answers to see how you've improved.

Assessment questions are split into four sections: self-awareness, social awareness, self-management, and relationship management. Answers do not need to be overly long, but they shouldn't be too short, and they should include plenty of details.

Self-Awareness

Self-awareness is the ability to recognize yourself in a given situation. You know what is going on, how you feel about it, and what you need to do about it. These questions explore emotional self-awareness, accurate self-assessment, and self-confidence.

  • Think about a time you faced an ethical dilemma, how did you feel about it, what did you do about it, and what was the result?
  • Have you ever done a task that you've never done before? How did you feel, what did you do, and how did it turn out?
  • What things at work make you angry and how do you handle it?
  • Have you ever received a performance review? If so, did you agree or disagree with it? Why or why not?
  • What do you picture yourself doing at the company?
  • What are your strengths and why?
  • How do you handle problems that arise at work?

Social Awareness

These questions help you figure out how socially aware you or your potential employee is. You get to figure out how empathetic you are, how aware you are of the organization, and how service oriented you are.

  • You are speaking with a customer and your customer begins to tell you about what worries him or her about the product or company. How do you respond?
  • How do you feel about what the company is doing in the community?
  • What do think about how the company is structured?
  • What's more important to you? People or results? Why?
  • What are your thoughts on the current market and the future of this company?

Self-Management

The ability to manage yourself is important both for you and your potential new employee. Being able to self-manage allows everybody to continue working together instead of one person having to wait for another person before doing some work. This group of questions covers self-control, adaptability, transparency, initiative, and achievement drive.

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