Practical Application: Steps in the Communication Process Infographic

Instructor: Scott Tuning

Scott has been a faculty member in higher education for over 10 years. He holds an MBA in Management, an MA in counseling, and an M.Div. in Academic Biblical Studies.

It would be hard to overstate the importance of communication, and the workplace is no exception. As many of the world's common communication methods have shifted, it's important to remember the foundational elements of good communication.

Modern Communication: Harder or Easier?

Besides the fact that everything on this list was created for the purpose of communication, what else do all these things have in common?

  • Telegraph
  • Rotary-Dial Telephone
  • Semaphore code
  • Two-way radio
  • Mobile phone

Each device uses similar underlying methods to transmit and receive messages. The importance of this is that interpersonal communication uses the same foundational methods.


Communication Tools

For a quick review of these primary elements, refer to What is the Communication Process? - Definition & Steps.


Helping Everyone Understand Good Communication

All workplace employees should communicate with care. This is especially true of leaders since a misunderstanding of their words can be detrimental.

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