Practical Application: Types of Communication Channels Infographic

Instructor: Amanda Robb

Amanda holds a Masters in Science from Tufts Medical School in Cellular and Molecular Physiology. She has taught high school Biology and Physics for 8 years.

This infographic will help you remember the different types of communication channels. You can use this infographic for your own memory aid, or you can print it and use it to share this information in your workplace.

Types of Communication Channels

Think about all the ways information flows in your workplace. Imagine that information like a river. The river stems from the manager, but has many tributaries and can flow up the chain of command to the head boss, or down to the employees. It might even flow sideways to other managers. As you read in the lesson, Channel of Communication: Types & Definition there are three main channels, or ways, for information to flow through an organization:

  1. Formal communication channels
  2. Informal communication channels
  3. Unofficial communication channels

These channels can be represented in an infographic to help us recall the purpose of each one in the workplace.


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