Process Innovation: Types & Examples

Lesson Transcript
Instructor: Beth Hendricks

Beth holds a master's degree in integrated marketing communications, and has worked in journalism and marketing throughout her career.

Looking for an easier, more sustainable way to do things? Set your sights on process innovation. In this lesson, you'll learn more about companies who have innovated not only their field, but others, and what process innovation means. Updated: 02/08/2021

What Is Process Innovation?

Process innovation is a new or significantly improved way of doing things in a business that typically increases production levels and decreases costs. Process innovation might come in the form of new processes or techniques, new equipment, or software.

Imagine you're a small business owner with several stores, a headquarters that houses your administrative offices, and a small warehouse. What types of process innovations would you envision to make your business better? It could range from a more effective way to deliver payroll checks to a simpler method of store ordering to a more streamlined way to move things inside your warehouse.

The process of innovating new solutions could fall into one of these areas:

  • Production: This is where you'd find processes, equipment, and technology to enhance manufacturing or production processes. This includes computer software to aid in production design and development or new equipment that makes a process run more efficiently or effectively.

  • Delivery: Delivery process innovations involve tools, techniques, and software solutions to help in supply chain and delivery systems. Barcodes, tracking systems, or shipping software would be useful innovations in this category.

  • Support services: Innovations in processes aren't limited to simply production or delivery, but also areas including new product development, purchasing, maintenance, and accounting. If it is a business process, innovative solution could be pursued or developed to improve methods and deliver better results.

An error occurred trying to load this video.

Try refreshing the page, or contact customer support.

Coming up next: Process Innovation Steps

You're on a roll. Keep up the good work!

Take Quiz Watch Next Lesson
Your next lesson will play in 10 seconds
  • 0:03 What Is Process Innovation?
  • 1:35 Process Innovation…
  • 2:22 Process Innovation…
  • 3:12 Lesson Summary
Save Save Save

Want to watch this again later?

Log in or sign up to add this lesson to a Custom Course.

Log in or Sign up

Speed Speed

To unlock this lesson you must be a Member.
Create your account

Process Innovation: Types & Examples Quiz

Instructions: Choose an answer and click 'Next'. You will receive your score and answers at the end.

1/5 completed

Benefits of process innovation could include all of the following EXCEPT which?

Create Your Account To Take This Quiz

As a member, you'll also get unlimited access to over 84,000 lessons in math, English, science, history, and more. Plus, get practice tests, quizzes, and personalized coaching to help you succeed.

Try it now
It only takes a few minutes to setup and you can cancel any time.
Already registered? Log in here for access

Register to view this lesson

Are you a student or a teacher?

Unlock Your Education

See for yourself why 30 million people use

Become a member and start learning now.
Become a Member  Back
What teachers are saying about
Try it now
Create an account to start this course today
Used by over 30 million students worldwide
Create an account