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Production & Service Roles in the Food Industry

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  • 0:03 Food Service Workplace…
  • 0:49 Food Industry Occupations
  • 1:25 Food Production Roles
  • 2:52 Food Service Roles
  • 4:15 Lesson Summary
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Lesson Transcript
Instructor: Beth Hendricks

Beth holds a master's degree in integrated marketing communications, and has worked in journalism and marketing throughout her career.

Food industry jobs, such as production and service roles, involve producing a quality product and tending to customers. In this lesson, you'll learn more about various positions within a food and beverage operation.

Food Service Workplace Ingredients

When was the last time you went out to eat? You were probably greeted at the door by a hostess and taken to your table, where you were introduced to a waiter or waitress who took your order and delivered your appetizer. You may have even ordered a beverage from the bartender.

Behind the scenes, multiple other individuals were involved in the preparation and service of your meal, including cooks, chefs, expediters, a bus person, and more. The various production and service positions in a food and beverage operation are numerous and varied, with different roles and responsibilities working toward the ultimate goal of delivering a quality product and a satisfied customer.

Let's look at a few of the various food service positions available in a restaurant operation and the roles and duties of those individuals.

Food Industry Occupations

What do we mean by production and service roles in the food industry? Production jobs are those positions that involve cooking techniques and the preparation of food or drinks through a variety of methods, such as baking or grilling. It may also include preparation of cold foods, such as salads, beverages in a bar service, or non-cooked desserts. Service roles include positions that deal with customers and those dining in the restaurant. There are managers in each area that oversee production and service workers.

Here are a few of the popular restaurant production and service roles available in food and beverage.

Food Production Roles

These are the people responsible for preparing your meals.

  • Fry cook: A fry cook is responsible for cooking fried and sautéed items prepared in the kitchen of a food and beverage operation. They may also be responsible for plating foods and garnishing cooked items.
  • Grill cook: A grill cook is the counterpart to the fry cook but handles foods that require grill preparation, most typically meats.
  • Short order cook: Short order cooks specialize in preparing simple dishes made quickly, such as menu items found in diners and fast-food restaurants.
  • Chef: A chef typically oversees the preparation of food in a commercial kitchen. He or she is in charge of the kitchen and watches all activity and food preparation in addition to being responsible for staff members.
  • Baker: The baker is one who bakes things such as bread, cakes, cookies, and sweet baked goods. Not every restaurant has a baker, but they do find jobs in restaurants and pastry shops.
  • Pastry chef: A pastry chef is someone skilled in making pastries, desserts, bread, and other baked goods.
  • Barista: A barista is an individual who prepares and serves hot and cold coffee beverages.
  • Bartender: Bartenders have responsibility over the set up and operation of the bar, taking drink orders and preparing both alcoholic and non-alcoholic beverages. They may also have the responsibility of taking orders of patrons sitting at the bar and for general clean up in the bar area.

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