Qualities of Group Members: Knowledge, Skills & Abilities

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  • 0:06 Aspects of Group Members
  • 1:31 Additional Aspects
  • 3:17 Types of Qualities
  • 4:07 Lesson Summary
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Lesson Transcript
Instructor: Rob Wengrzyn

Rob has an MBA in management, a BS in marketing, and is a doctoral candidate in organizational theory and design.

Groups have a lot of dynamics, and in many ways, those dynamics are made up of the members in the group. Each member brings different knowledge, skills and abilities to the group, and in this lesson, we will address those three key areas.

Aspects of Group Members

I am sure each of us over time has assembled a puzzle. We take the individual pieces and see how they fit together with other pieces to form the final picture. If we look at each puzzle piece as a person, then each shape could represent the different skills, knowledge, and ability of each individual person. Finding all the right skills, knowledge, and abilities as puzzle pieces when put together helps us to develop a solid group of individuals.

Fitting the right pieces together allows the group to have a balanced set of these aspects and helps them in their quest to be successful as a group (after all, a group is an assembly of individuals). Let us look at these three aspects as they relate to individuals:

  • Skills: These represent a certain expertise in an area. This expertise can be tangible (someone who can fix a computer or repair plumbing) or intangible (someone who is highly skilled in communication or leadership).
  • Knowledge: This can be defined as the accumulated information and skills a person develops through their expertise and education. It can be real-world experience (what we learn from living our lives) to book or educational experience (what we are taught formally in a classroom setting).
  • Abilities: These are a person's capacity to do something and the degree of excellence with which it's done. Just because a person can do a lot of work does not mean they can do it well.

Understanding these basic concepts will help us dive a little deeper into the qualities of good group members.

Additional Aspects

While we have talked about the main categorical aspects of what makes a quality group member, it will help us to associate those aspects to the functions a group might need. Saying a person is highly skilled is one thing, but does that skill translate to being a contributing member of a group?

Let us take a look at some of the functional aspects that can be associated with knowledge, skills, and abilities:

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