The Benefits of Delegation in the Workplace

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  • 0:03 What Is Delegation?
  • 0:57 Benefits of Delegation
  • 2:19 Why Some Managers…
  • 2:40 Impact of Non-Delegation
  • 3:39 Lesson Summary
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Lesson Transcript
Instructor: Yuanxin (Amy) Yang Alcocer

Amy has a master's degree in secondary education and has taught math at a public charter high school.

In this lesson, you'll learn why delegation in the workplace increases productivity. You'll also learn how non-delegating prevents an organization from growing. Examples are also provided to explain some of the concepts of delegation.

What Is Delegation?

Delegation. It's a word not everyone is comfortable with using, especially managers who like to control every aspect of their department. What does this word mean? To delegate means to give someone else the responsibility of handling a particular task. From a manager's perspective, you will no longer perform that task and you are free to handle other affairs. If delegation is done properly, you can trust that the delegated tasks will be done on time in the way that you want.

For example, let's meet Sam. He's the manager of a pet store. He has lots of tasks to take care of as the manager. From opening the shop to supervising employees, he does it all. Because his shop is getting bigger and bigger with more and more customers, Sam is beginning to find it difficult to accomplish everything he needs to do. So, he delegates some tasks to other responsible workers.

Benefits of Delegation

Delegating tasks brings benefits to both the manager and the company as a whole. Delegating frees up time for the manager, you, to oversee more serious matters. And because you can now focus more time on more serious matters, the company can grow. It won't be stuck because some serious matters haven't been given the proper amount of attention.

Also, delegating helps fellow employees feel more responsible for the business. Having increased trust and engagement is likely to cause employees to feel a desire for the business to grow and succeed. When employees are given responsibilities within the company, it also stimulates their creativity. Because you have entrusted them with a level of responsibility, they'll likely feel more comfortable expressing their ideas to you. And these ideas may be just what you are looking for to help grow your business.

Looking back at Sam, you can see just how Sam benefits by delegating. He now has more time to devote to growing his pet store. He can look at new markets and services he can branch into. Also, his employees feel more a part of a team. They begin to personally feel responsible for the pet store. Now, his employees also want to see the store grow and prosper. Work is suddenly an exciting place to be. It's become a win-win situation for both Sam and his employees.

Why Some Managers Don't Delegate

But not all managers delegate. Some managers find themselves simply unable to allow others to do the tasks they feel responsible for. These managers have trust issues. They don't fully trust that anyone else can perform the task in an acceptable way. These managers typically micromanage their employees.

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