Types of Communication: Formal, Informal, Grapevine, Verbal & Non-Verbal

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  • 0:02 Verbal & Non-Verbal
  • 2:24 Formal & Informal
  • 3:49 The Grapevine
  • 4:57 Lesson Summary
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Lesson Transcript
Instructor: Shawn Grimsley
Communication is essential for success in any business, and the type of communication will vary given the circumstances and business needs. In this lesson, you'll learn about verbal, non-verbal, formal, informal and grapevine communication.

Verbal & Non-Verbal Communication

Communication can be divided between verbal and non-verbal communication. Verbal communication is communication using speech that is understood by all parties to the communication. In other words, it's talking. Keep in mind that we're talking about speech, not the written word. Written communication falls under its own category.

Non-verbal communication is a bit more complicated. It is sending a message without using words to convey meaning. Non-verbal communication can include many different elements. Let's look at some:

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