Unethical Behavior in Business: Definition & Examples

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  • 0:00 What Is Unethical Behavior?
  • 0:49 Unethical Behavior in…
  • 4:44 Lesson Summary
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Lesson Transcript
Instructor: Susan Fenner

Susan has an MBA in Management from the University of North Alabama. She teaches online and campus-based Business courses.

Many people would agree that you don't have to look very far today to find examples of unethical behavior in business. But what do we mean when we say 'unethical?' Is that the same as 'illegal?' This lesson answers exactly these questions.

What Is Unethical Behavior?

Ethics can be defined as going beyond what is legal and doing what is right, even when no one is looking. So when we talk about unethical behavior in business, we're talking about actions that don't conform to the acceptable standards of business operations, failing to do what is right in every situation.

In some cases, it may be an individual within a business who is unethical in the course of his or her job and at other times, we're talking about corporate culture, where the whole business is corrupt from the top down, with disastrous results for society. It's important to realize that what is unethical may not always be illegal (though sometimes it is both). There are many instances where businesses may act within the law, but their actions hurt society and are generally considered to be unethical.

Unethical Behavior in the Real World

There are many ways that businesses engage in unethical conduct, exploiting their workers, their customers, and even the public at large. Here are a few examples that illustrate the scope of unethical business practices.

Exploiting Workers

Some businesses choose to increase the profits for the owners at the expense of their workers. This is exploitation. Some of the ways that they do this are arguably unethical and some are blatantly illegal. They may pay their workers low wages, encouraging them to subsidize their income with food stamps and welfare at the taxpayers' expense. Or they may manufacture their goods overseas in countries that don't have labor laws that protect their workers, including allowing forced labor for children as young as five years old. Some companies have been found guilty of violating the wage and labor laws in the United States, forcing hourly workers to work off the clock or risk losing their jobs, or firing workers who complain about violations of the wage laws.

Tax loopholes are gaps in the tax codes that provide room for individuals or businesses to take wrongful advantage without technically violating the law. Some businesses exploit tax loopholes to avoid paying taxes in the United States, while raking in billions in profits. You might wonder why we don't close those loopholes and put an end to it, but the businesses make political contributions to politicians who work to keep them, so the companies can legally dodge the taxes.

Another unethical practice is deliberately over-billing the customers. Companies bill for more than the agreed-upon price, and even go so far as to charge for products and services they never provided. They may also double bill for their services in the hopes that the customers won't notice.

Dumping Toxins

Manufacturing businesses may compromise public health by dumping hazardous waste into the water supply or by releasing toxins in the air far beyond what is allowed by law.

Unnecessary Medical Procedures

People don't always think of their doctor or dentist as a 'business,' but money does change hands for services provided, and the medical and dental professions aren't exempt from unethical business practices. Doctors, dentists, and other medical professionals may perform procedures that are not entirely necessary or prescribe the most expensive treatment for a patient, when a better treatment is available at a lower cost. In rare cases, there have been doctors who charged for expensive chemotherapy drugs that were never given to the cancer patients, and even a recent case where a doctor told his healthy patients they had cancer so he could collect payments for treatment from Medicare.

Covering Up Car Defects

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