Using a Team Skills Matrix to Delegate Tasks

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  • 0:00 The Skills Matrix
  • 1:25 Skills Matrix Uses
  • 2:12 Skills Matrix in Action
  • 3:23 Lesson Summary
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Lesson Transcript
Instructor: Beth Hendricks

Beth holds a master's degree in integrated marketing communications, and has worked in journalism and marketing throughout her career.

A skills matrix shows the best skills of employees while identifying areas that need improvement. In this lesson, you'll learn more about the skills matrix, how it's used, and what it means for successful delegation.

The Skills Matrix

Dominic knows that the key to successful delegation, which is the appointment of tasks and duties to employees, is understanding the strengths and weaknesses of each member of his team. So he's decided the best way to proceed is to create some type of chart that includes all the members of his team while illustrating the skills and knowledge each team member possesses. What Dominic decides on is a team skills matrix.

A skills matrix is a grid or chart that explains the types of skills and abilities that each member of a team has. In addition, it's pretty simple to set up. A list of tasks or needs runs down the left side of the chart, while the various members of the team are listed across the top. In the corresponding cell, each employees can be ranked or scored on their abilities relative to each task.

A skills matrix is a visual representation of the members of a team and their competencies.
skills, matrix

For example, in the chart that we've been looking at, Dominic might list his employees (Alex, Becca, Christina, Dave, and Elizabeth) in the ''Employee'' fields across the top. Down the side, he writes the tasks that need performed. Now each employee can be scored based on their proficiency in each category.

Scoring can be configured in whatever way best suits an organization. Some may choose to use a simple 1-5 ranking, while others may use a more complex system. Evaluation of skills can be performed by a manager or even come from employees themselves or a combination of the two.

Skills Matrix Uses

Managers benefit from a skills matrix in a number of ways. First, it allows a team's skills to be clearly identified. You will be able to see how each employee scores on a particular task or skill and identify areas of weakness that need attention. It ensures delegation is effective. By assessing who scores the best on a particular task, you can delegate responsibly to ensure the greatest success. There's less chance of giving an assignment to someone who isn't strong in a particular area using this method.

A skills matrix also shows what gaps exist in training so that employee development opportunities can be explored. There are also numerous benefits to employees as well, including reducing stress levels because employers better understand a worker's strengths and weaknesses as well as providing a greater understanding of areas where growth is necessary.

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