Shawn has a masters of public administration, JD, and a BA in political science.
Administrative procedures are a set or system of rules that govern the procedures for managing an organization. These procedures are meant to establish efficiency, consistency, responsibility, and accountability.
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- 0:00 Administrative Procedures
- 0:17 Importance of Procedures
- 0:42 Procedures in Private…
- 1:50 Procedures in Public…
- 2:42 Lesson Summary
The Importance of Administrative Procedures
Administrative procedures are important because they provide an objective set of rules by which an organization is governed. They also help establish the legitimacy of management action by ensuring the application of management rules and decisions is done in an objective, fair, and consistent manner. Finally, they help ensure that managers are held accountable for decisions that deviate from the procedures.
Administrative Procedures in Private Organizations
Let's start by addressing administrative procedures in private organizations, such as businesses and non-profits. As we have already noted, administrative procedures are implemented as a set of rules for making decisions regarding key management functions. These rules are objective and usually written in order to ensure consistency and fairness. A perfect example of a set of administrative procedures is the rules, policies and procedures outlined in your typical employee handbook or manual. The typical handbook will outline such procedures as requests for vacation time, sick leave, dress code, company holidays, and grievance procedures. There will usually be a set of administrative procedures that are for the sole use of management, such as procedures governing hiring, firing promotion, and budgeting, just to name a few.
You should keep in mind that administrative procedures are formal rules enacted by the organization. Informal rules that you or your co-workers may create for your own use are not administrative procedures. For example, just because you and your co-workers have a rule that everyone is entitled to one doughnut on doughnut day doesn't make the rule an administrative rule.
Administrative Procedures in Public Organizations
Now, let's take a look at administrative procedures in public organizations. We'll focus on the federal government. All the features of administrative procedures we discussed in the context of private organizations also apply to government organizations. However, there is an added purpose of protecting rights that may be guaranteed outside of the organization rules. For example, the Social Security Administration has a set of procedural rules that govern how they make disability determinations. The rules are meant to ensure that disability decisions are in accordance with the law and that the rights of the people that apply for the benefits are protected. Indeed, you often have a right to appeal decisions that a government agency makes relating to you. The Administrative Procedure Act is a set of laws that gives you the right to appeal adverse government action.
Administrative procedures are a set of formal objective rules enacted by a private or governmental organization that govern management decision-making. They help establish the legitimacy of management action by ensuring that management decisions are objective, fair, and consistent. They also help ensure accountability. Government agencies also enact procedures that regulate their interactions with the public they serve, and an individual typically has a right to appeal adverse federal administrative actions pursuant to the Administrative Procedure Act.
- Administrative procedures are a set of formal objective rules used to govern how an organization is run.
- Administrative procedures help ensure everything in an organization is efficient and consistent, while individuals are responsible and held accountable.
- Examples of administrative procedures are found in an employee handbook for private organizations.
- An example of administrative procedures for public organizations is found in the Social Security Administration's process of determining who is eligible to claim disability.
- The Administrative Procedure Act allows an individual to appeal adverse government action if they see fit.
After viewing this lesson, you should be able to explain why administrative procedures are important in private and public organizations and give examples of each.
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What Are Administrative Procedures? - Definition & Explanation
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