What Does a Systems Analyst Do? - Role & Responsibilities

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  • 0:03 Roles
  • 1:01 Responsibilities
  • 2:27 Skill Sets
  • 3:08 Lesson Summary
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Lesson Transcript
Instructor: David Whitsett

David has taught computer applications, computer fundamentals, computer networking, and marketing at the college level. He has a MBA in marketing.

A systems analyst acts as a bridge between business requirements and the capabilities of the IT staff. In this lesson, we'll examine the role and responsibilities of the system analyst and different variations of the job.


The systems analyst is in a unique position since he or she acts as a liaison between the business side of the house and the IT side of the house and collaborates with end users and IT staff to evaluate computer systems and design new ones. Systems analysts help turn business goals into technical requirements. Most of the time, the system analysts aren't the ones turning a wrench or writing code, but they know enough about those things to speak intelligently to the people who do.

There are different flavors of the job. Sometimes they're called business systems analysts, and sometimes they're called computer systems analysts. There are also systems designers who find technical solutions to business problems and software quality assurance. In addition, there are analysts who troubleshoot systems, and programmer analysts, who actually write code. For the purposes of this lesson, we'll focus on a more general description instead of taking a deep dive into one of those specialty areas.


The systems analyst can work on projects that involve hardware and software. Here are some typical responsibilities:

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