Millicent has been teaching at the university level since 2004. She holds a Bachelor's degree in Criminal Justice and a Master's degree in Human Resources.
What is ADA Compliance? - Definition & Guidelines
What Is the ADA?
After being in a horrible car accident, John could no longer walk and was confined to a wheelchair. He decides to use a service dog to help him get around. When John attends his cousin's wedding out of town, the dog goes with him. However, there is a problem when he tries to check into the hotel, as the receptionist firmly tells John that no animals are allowed on the premises. John wonders if this is a violation of his rights under the ADA.
The Americans with Disabilities Act (ADA) is an act that was signed into law in 1990 by President Bush and has been amended since to extend the rights of the disabled. It's intended to afford equal rights to people with disabilities and protect them from discriminatory practices. There are five specific areas in which the ADA affords protection of rights:
- The first is employment. It applies to private employers of 15 individuals or more as well as all government employers.
- Next is local and state government services. Examples are city and state buildings and services.
- Then there's public accommodations. Examples are libraries, movie theaters, and schools.
- There's also commercial facilities. Examples are restaurants, retail establishments, and hotels.
- Finally, there's transportation. Examples are airlines and public transit.
Disability Guidelines
Under the ADA, a disability is defined as a mental or physical impairment that substantially limits a major life activity. Examples of a major life activity include (but are not limited to) eating, dressing oneself, walking, standing, lifting, and concentrating. In order to receive legal protection under the ADA, a person who has this type of limitation has to be regarded to have such a disability by others or have a documented record of the disability.
Reasonable Accommodations
One of the major provisions under the Americans with Disabilities Act is that employers need to provide reasonable accommodations for individuals with disabilities. A reasonable accommodation is a change to the job environment or position that would allow an employee or applicant to successfully be able to perform the essential functions of a position or complete the application process for a position. Some examples of reasonable accommodations include:
- Providing alternative work schedules
- Supplying a computer screen magnifier
- Providing an ergonomic office space
- Providing interpreters
- Making the workplace accessible to wheelchairs
Accommodations are considered reasonable when they do not cause an undue hardship on the employer. When making an accommodation becomes extremely costly, or becomes disruptive to work processes and conducting business, the accommodation would no longer be reasonable. In making this determination, the employer's size and financial viability are factors that would be considered.
Application of the ADA
Remember John? Considering the information we have, John would indeed be covered under the ADA. Being that John is in a wheelchair, he can be regarded as having a disability. Under the ADA, service animals are dogs that have been trained to assist people with disabilities. Not only was it illegal for the hotel clerk to deny access to John and his dog, it would have been illegal to question whether the dog was a service animal. John at this point has a legal case against the establishment for discriminatory practices under the ADA.
Enforcement of ADA Guidelines
The ADA has no formal compliance protocol and currently relies on organizations and employers for self-compliance monitoring of the guidelines set forth under the ADA. Violations of ADA guidelines are currently enforced by four different agencies including:
- The Equal Employment Opportunity Commission (EEOC), which enforces employment-related violations
- The Department of Transportation (DOT), which enforces transportation-related violations
- The Federal Communications Commission (FCC), which enforces telecommunications violations
- The Department of Justice (DOJ), which enforces violations in public accommodations and state and government services
Lesson Summary
To review, the Americans with Disabilities Act (ADA) was first signed into law in 1990, and it was adopted to protect the rights of individuals with disabilities and protect such individuals from discriminatory practices. The ADA extends to employment, local and state government services, public accommodations, commercial facilities, and transportation. In order to receive protection under the ADA an individual has to be regarded or have a record of having a mental or physical disability that substantially limits a major life activity, such as eating, walking, standing, lifting, or communicating.
Under ADA, employers are required to make reasonable accommodations for disabled employees and job applicants. When accommodations needed are determined to cause an undue hardship for the employer, they are no longer deemed reasonable. The ADA relies on organizations and employers to self-monitor compliance.
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