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What is Direct Marketing? - Definition, Concepts & Examples

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  • 0:00 Direct Marketing Definition
  • 0:35 Direct Marketing Concepts
  • 2:00 Direct Marketing Examples
  • 2:33 Lesson Summary
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Lesson Transcript
Instructor: Tara Schofield
Direct marketing is a very effective and powerful way to share information about a product or service. This lesson will discuss what direct marketing is and what concepts are important in direct marketing and also give examples.

Direct Marketing Definition

Direct marketing is a very popular and widely used method of informing people about products and services. It's a method of contacting customers and potential customers personally, rather than having an indirect medium between the company and the consumer, such as magazine ads or billboards that are seen by the general public. Direct marketing can take many forms, including mail, telephone calls, emails, brochures, and coupons. The information is usually very broad and meant for a general audience. Direct marketing works best for products that have a wide appeal.

Direct Marketing Concepts

There are three significant concepts relevant to a direct marketing campaign:

First, ensure direct marketing is the appropriate method for the product or service being promoted. As part of an effective marketing strategy, the product or service must be considered and the best method determined for the best result. For instance, a company selling maps of foreign countries may have greater success with a more targeted marketing campaign than trying to sell maps to everyone. Direct marketing is not the best option for companies who have niche products to sell.

Second, determine if the expected revenue generated from the campaign will justify the expense. Direct marketing can be a very costly method of advertising. If the sales from the campaign far exceed the cost of the direct marketing and product costs, direct marketing may be a viable option for increasing awareness for a product or service.

Third, approach direct marketing as one aspect of a full marketing process. There is a saying in marketing that consumers must hear about a product or service seven times before they are ready to buy. The most effective marketing efforts ensure potential customers hear about the product or service many times, in different places, and from different mediums. Direct marketing is part of the entire plan and needs to be supported with other forms of marketing, such as television ads, social media, billboards, etc.

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