What Is Diversity Training in the Workplace? - Definition & Importance

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  • 0:01 What Is Diversity Training?
  • 0:34 Why Have Diversity Training?
  • 1:13 How to Create…
  • 2:04 The Importance of…
  • 3:03 Lesson Summary
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Lesson Transcript
Instructor: Paul Mckinney

Paul has been in higher education for 17 years. He has a master's degree and is earning his PhD in Community College Leadership.

Diversity training is an ongoing process to educate employees on the proper way to treat people of different backgrounds. The main goal of a successful diversity training program is to create a positive work environment.

What is Diversity Training?

The purpose of diversity training is to increase participants' cultural awareness, knowledge, and communication. Diversity training can benefit an organization by helping to prevent civil rights violations, increasing the inclusion of different identity groups, and promoting better teamwork. The main goal of a successful diversity training program is to create a positive work environment by helping employees recognize and be tolerant of differences among co-workers.

Why Have Diversity Training?

Diversity training represents the opportunity for employers to educate employees about diversity. Although diversity training cannot completely change an individual's beliefs, it does have the ability to increase awareness, impart knowledge, and educate employees on how to accept differences among fellow employees. Organizations use diversity training to bring out the best in their employees. Organizations also want to break down the barriers that separate different types of employees, such as ethnic, social, and political barriers, so they can work together and be productive as a team.

How to Create Diversity Training

Establishing a diversity training plan takes time and effort. There is more to it than just hiring someone to talk with employees about diversity. For diversity training to be effective, an organization should ensure their training program is an ongoing effort supported by top management. Here are a few of the important items that must be implemented so that diversity training is successful:

  • Integrate training into organizational practices and goals
  • Adopt specific definitions for workplace diversity, affirmative action, and equal employment opportunity
  • Set up workforce diversity policies
  • Establish a resource library for participants to use following the training
  • Identify non-training activities that will support lessons learned from the training, which include posters, staff meetings, newsletters, informational brochures, and videos

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