What Is Employee Performance?

An error occurred trying to load this video.

Try refreshing the page, or contact customer support.

Coming up next: Written Warnings in the Workplace: Examples & Concept

You're on a roll. Keep up the good work!

Take Quiz Watch Next Lesson
Your next lesson will play in 10 seconds
  • 0:00 Employee Performance
  • 0:43 Employee Performance…
  • 2:02 Training & Development
  • 2:52 Promotions & Reassignments
  • 3:31 Lesson Summart
Add to Add to Add to

Want to watch this again later?

Log in or sign up to add this lesson to a Custom Course.

Login or Sign up

Create an account to start this course today
Try it free for 5 days!
Create An Account

Recommended Lessons and Courses for You

Lesson Transcript
Instructor: Donna Swarthout
The success of any business is closely tied to the job performance of its employees. Learn about the management of employee performance, including training, development and appraisals.

Employee Performance

Your success at work will further the success of the organization for which you are employed. But what is the meaning of success and how does a business measure it? Managers must first hire employees with the right skills and qualifications for the job. Once the hiring process is complete, managers seek to ensure that an employee's work is closely aligned with the organization's goals and objectives.

To achieve strong employee performance, managers conduct employee performance appraisals, implement training and development programs, and decide when to promote and reassign employees. Let's look at each of these features of managing employee performance.

Employee Performance Appraisals

You may have participated in a performance appraisal for a past or current job. A performance appraisal, also called a performance review, is an evaluation of an employee's work based on a set of specific criteria or standards.

The performance review generally looks back at an employee's performance over the past year and involves setting new plans and goals for the year ahead. When you accept a new job, you will want to be sure to have a clear understanding of the performance standards for your position to avoid any surprises when you sit down for your first performance review. It's always a good idea to prepare for a performance review by evaluating your own job performance ahead of time.

A performance appraisal is usually a face-to-face meeting between a manager and an employee. However, some businesses broaden the appraisal process to include other stakeholders. For example, a 360-degree review provides an employee with feedback from superiors, peers, subordinates, and even outside parties, such as customers and vendors. A broader employee review process can uncover areas for improvement that the manager and employee had not identified. It's important to provide guidelines to the participants in a 360-degree review to ensure a fair and accurate review process.

Training & Development

Even highly qualified new hires benefit from orientation, training, and development programs designed to help them meet performance goals. Whereas training activities help employees improve their current job performance, development activities focus more on preparing employees for future roles and responsibilities. Rapid changes in regulations, technology, and consumer preferences require most businesses to have ongoing employee training and development programs.

To unlock this lesson you must be a Study.com Member.
Create your account

Register for a free trial

Are you a student or a teacher?
I am a teacher

Unlock Your Education

See for yourself why 30 million people use Study.com

Become a Study.com member and start learning now.
Become a Member  Back

Earning College Credit

Did you know… We have over 95 college courses that prepare you to earn credit by exam that is accepted by over 2,000 colleges and universities. You can test out of the first two years of college and save thousands off your degree. Anyone can earn credit-by-exam regardless of age or education level.

To learn more, visit our Earning Credit Page

Transferring credit to the school of your choice

Not sure what college you want to attend yet? Study.com has thousands of articles about every imaginable degree, area of study and career path that can help you find the school that's right for you.

Create an account to start this course today
Try it free for 5 days!
Create An Account